Patient Services Representative

Summary :     Community LIFE provides services for nursing home eligible adults aged 55+ living in the community. As a COTA in the Home Care Coordinator position, you will work closely with the Interdisciplinary Team to assess participant needs and coordinate delivery of participant-centered appropriate home / personal care services.  The primary focus of this role is to maximize rehab potential in all aspects of daily living and minimize or eliminate inpatient care. The HCC is instrumental in supporting smooth transitions to and from home after hospitalization or acute Skilled Nursing for extended respite or rehab. The HCC will work under the supervision of the Home Care Supervisor and in collaboration with the Therapy team to formulate an appropriate plan of care for in-home services.

Schedule : Mon-Fri 7 : 30am-4 : 00pm plus one weekend day per month and on-call rotation every 5 weeks

Location : McKeesport, PA

Required Education :   Graduate of accredited Certified Occupational Therapist Assistant (COTA) program.

Required Experience :   At least one year of experience working with a frail elderly population, preferably in long term care, home care or community health. Experience teaching patients and other health care workers preferred.

Required Certifications / Licensure :   Valid PA COTA license and Valid PA Drivers license.

Required Skills

• Knowledge of the medical, social, and emotional needs of a frail, elderly population.
• Effective written and oral communication skills.
• Strong organizational and planning skills; ability to manage multiple priorities.
• Must be able to work independently and to utilize critical decision-making skills.
• Working knowledge of utilization review, quality assurance and managed health care concepts.
• Ability to work with the interdisciplinary team approach to care for the elderly.
• Working knowledge of local health care and geriatric service networks.
• Basic working knowledge of Windows operating systems, e-mail, word processing.
• Able to deliver services in a compas s ionate, responsive, and courteous manner. Dependable, resourceful and flexible.
• Able to work effectively with staff, participants, providers and referral sources.
• Interest in geriatrics and community-based programming.
• Ability to appreciate and enjoy working with elderly individuals.

Benefits :

Community LIFE offers a generous benefit package, including Medical, Dental and Vision insurance, Life insurance, Long Term Disability insurance, 4 weeks Paid Vacation, Paid Holidays, Company contribution to a 403(b)-retirement plan, Tuition Reimbursement, Mileage Reimbursement, Employee Appreciation events, and more!

About us :

Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the regions experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.

Compensation details : 24-29 Hourly Wage

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