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EV Customer Solutions Advisor

EV Customer Solutions Advisor

Apex SystemsSan Diego, CA, US
30+ days ago
Job type
  • Full-time
Job description

EV Customer Solutions Advisor

Apex Systems is currently hiring for an Electric Vehicle Customer Solutions Advisor in the San Diego, CA area.

The position is designated as Hybrid, with candidates being required to be located in the San Diego area.

Please note if you do not have relevant experience, you will not be considered.

Responsibilities :

  • Lead the sales and customer engagement process to generate leads, establish a book-of-business across all eligible customer segments, and secure program participation.
  • Educate customers on our clean transportation programs portfolio, including available EV charging infrastructure programs and advisory services.
  • Develop and present customized presentations to support sales and site recruitment, responding to all customer program inquiries.
  • Manage the site acquisition / customer onboarding process (determine project eligibility, conduct site screening, lead site walk technical team, desktop review, preliminary design, and negotiate agreements / easements when applicable).
  • Understand regulatory and political landscapes and requirements for Clean Transportation programs.
  • Achieve individual program / segment goals.
  • Present, communicate, and manage customer expectations and experiences on all activities leading to successful project completion.
  • Develop and maintain project parameters and requirements.
  • Coordinate input from various departments within the Company to meet project objectives.
  • Convey time-sensitive project schedule concerns related to charging infrastructure installation.
  • Track and report on project status, developing project schedule milestones for the book-of-business.
  • Secure customer commitments to meet program and project completion schedules.
  • Represent all clean transportation portfolio offerings in sales and marketing opportunities with potential customers and relevant channel partners.
  • Participate in outreach events, and develop and deliver PowerPoint presentations on clean transportation program offerings to external audiences.
  • Document all relevant program processes and procedures for program compliance.
  • Implement lessons learned from statewide IOUs and previous transportation electrification programs.

Qualifications :

  • Bachelor's degree in Marketing, Business, Communications, Engineering, or equivalent is required.
  • 3-5 years of related experience or equivalent experience / training.
  • Excellent written and verbal communication skills to deliver persuasive presentations.
  • Strong customer service skills.
  • Previous experience in customer service, account management, and / or sales is desirable.
  • Knowledgeable about EVs and EVSE for end-use applications is highly desirable.
  • Effective account management skills and experience.
  • Proficient project management skills.
  • Some travel is required to attend conferences and industry-related events.
  • Must have a valid CA Driver's License.
  • Able to load / unload, set up / tear down outreach booths, and stand for long periods during events.
  • EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

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