Talent.com
Customer Accounts Advisor
Customer Accounts AdvisorAaron's • Midland, TX, United States
Customer Accounts Advisor

Customer Accounts Advisor

Aaron's • Midland, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Accounts Advisor

The salary range for this role is $14.25 to $15.00 per hour

  • . This position is also eligible for incentive pay based on performance.

Aarons Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aarons team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
  • Requirements

  • United States at least 21 years old with a valid state Drivers License and compliance with the Companys Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail / customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aarons Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills
  • Aarons Total Rewards

    Our team members are our greatest asset. As an expression of our appreciation, Aarons is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes

  • Paid time off, including vacation days, sick days, and holidays
  • Medical, dental and vision insurance
  • 401(k) plan with contribution matching
  • Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employees pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Companys sole discretion, consistent with the law.
  • Benefits vary based on FT and PT employment status.
  • Create a job alert for this search

    Customer Advisor • Midland, TX, United States

    Related jobs
    Technical Advisor

    Technical Advisor

    Lufkin US Acquisition Company LLC • Odessa, TX, US
    Full-time
    Responsibilities include but are not limited to the following : .Identify issues : Use diagnostic tools, analyze symptoms, and communicate with end-users to understand the problem.Resolve technical pr...Show more
    Last updated: 30+ days ago • Promoted
    Sales Account Executive

    Sales Account Executive

    Environmental Science • Midland, Texas, United States of America
    Full-time
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...Show more
    Last updated: 7 days ago • Promoted
    Sales Representative - Bonuses and Travel Incentives

    Sales Representative - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Odessa, Texas
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron's • Midland, TX, United States
    Full-time
    The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aarons Customer Account Advisors serve as coaches to our customer, driving payment collec...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Sales Agent - Bonuses and Travel Incentives

    Insurance Sales Agent - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Midland, Texas
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Entry Level Insurance Sales - Bonuses and Travel Incentives

    Entry Level Insurance Sales - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Odessa, Texas
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Outside Insurance Sales - Bonuses and Travel Incentives

    Outside Insurance Sales - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Odessa, Texas
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Stanton, Texas, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Account Development Specialist

    Account Development Specialist

    AMBA • Odessa, TX, US
    Full-time
    Inside Sales Account Development Specialist.AMBA provides much-needed coverage to retired and active educators, police, firefighters, and other state, city, and municipal workers.Founded in 1981, w...Show more
    Last updated: 30+ days ago • Promoted
    Accounts Payable Supervisor

    Accounts Payable Supervisor

    WAC • Midland, TX, US
    Full-time
    Warren CAT is seeking an experienced and detail-oriented Accounts Payable Supervisor to lead our Accounts Payable team.This position plays a key role in ensuring the accurate and timely processing ...Show more
    Last updated: 4 days ago • Promoted
    Energy Sales Advisor

    Energy Sales Advisor

    Navigate Power & Verde Solutions • Midland, TX, US
    Remote
    Full-time
    Quick Apply
    Are you driven by the thrill of closing deals and passionate about helping businesses thrive through cutting-edge energy solutions? Join. As part of our team, you’ll empower clients to reduce their ...Show more
    Last updated: 30+ days ago
    Sales Account Executive

    Sales Account Executive

    Pace Analytical Services, LLC • Midland, TX, United States
    Full-time
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...Show more
    Last updated: 20 days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Stanton, TX, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 19 hours ago • Promoted • New!
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    US Customs and Border Protection • Stanton, TX, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Manager

    Customer Accounts Manager

    Aarons • Midland, TX, US
    Full-time +1
    Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Sales Representative - Bonuses and Travel Incentives

    Insurance Sales Representative - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Odessa, Texas
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Inside Sales Associate

    Inside Sales Associate

    Lonestar Electric Industrial Supply • Odessa, TX, US
    Full-time
    VETERANS ARE ENCOURAGED TO APPLY.Lonestar Electric Industrial Supply is looking for an Inside Sales Associate who will play a fundamental role in achieving our ambitious customer acquisition and re...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Stanton, TX, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aarons • Midland, TX, US
    Full-time
    The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Advisors serve as coaches to our customer, driving payment colle...Show more
    Last updated: 30+ days ago • Promoted
    Virtual / Premier Advisor or Virtual / Premier Banker - TX

    Virtual / Premier Advisor or Virtual / Premier Banker - TX

    Truist • Midland, TX, US
    Full-time +2
    Serve as primary relationship manager for a portfolio of financially complex client relationships within the defined mass affluent market segment within the Truist footprint.Utilize objective and s...Show more
    Last updated: 30+ days ago • Promoted