Become a Private Pay Sales Agent Today!
Looking for a career where empathy and drive come together? You have what it takes!
Why This Role Matters
At Attend Home Care, we know that families choosing private-pay care deserve more than information—they deserve a white-glove experience. We’re looking for a motivated and compassionate Private Pay Sales Agent to guide families through their first conversations with us, from inquiry to intake. You’ll play a vital role in listening with empathy, answering questions, and making the process seamless and reassuring. If you’re driven by goals but fueled by compassion, this is the role for you.
What You’ll Do
Field incoming inquiries from private-pay clients via phone, web, and referrals.
Proactively follow up with leads to build trust and convert them into scheduled intakes.
Deliver a high-touch client experience where families feel cared for, respected, and understood.
Stay with clients as their single point of contact, eliminating confusion or handoffs.
Consistently meet or exceed sales targets (conversions, intakes scheduled, private-pay revenue).
Record all lead activity, call notes, and conversion metrics in Attend’s CRM.
Clearly explain Attend’s private-pay services (hourly, live-in, chronic condition support, post-surgical care, etc.).
Handle common objections (cost, caregiver quality, facility alternatives) with patience and professionalism.
Partner with Intake and Operations teams to ensure a seamless handoff once care begins.
Share client feedback to help refine marketing and service offerings.
What You Bring
A proven track record in sales (home care, healthcare, or senior services preferred).
Strong interpersonal and communication skills; ability to connect quickly with families under stress.
Natural ability to project warmth, empathy, and confidence.
Excellent organizational and follow-up skills.
Comfort with CRM systems, phone systems, and digital tools.
Bilingual skills are a plus.
Why You’ll Succeed
White-Glove Mindset : Every interaction is personalized and handled with excellence.
Empathy + Authority : You balance compassion with expertise to instill trust.
Persistence : You follow through across multiple touchpoints until intake is complete.
Clarity : You communicate complex care options simply and reassuringly.
Drive : You’re motivated by achieving goals while making a real impact.
Why You’ll Love Working With Us
Base + Commission : Competitive pay structure with earnings tied to intakes and revenue.
Bonus Opportunities : Extra rewards for exceeding sales goals.
Full Benefits Package : Medical, dental, vision, and more for full-time employees.
401k Plan : Retirement savings for your future.
Ongoing Training & Growth : Professional development, mentorship, and career advancement.
Annual Raises : Your hard work and dedication are recognized and rewarded.
Supportive Team Culture : Be part of a compassionate, driven, and collaborative team.
Ready to combine empathy and excellence in a rewarding career?
Join Attend Home Care as a Private Pay Sales Agent today!
PI42de7da30837-30511-38757238
Sales Agent • Cleveland, Ohio, United States, 44102