Insurance Service Agent
Allstate Insurance Agency - Brandon MayberryFlower Mound, TX, US4 days ago
Job type
- Full-time
Job descriptionYour attention to detail, customer service skills, and desire to help people make you an ideal fit You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support Provide an unparalleled customer support experience via in person, phone, email, and text Provide prompt, accurate, and friendly customer service Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification Use exemplary communication to efficiently meet the needs & exceed the expectations of our customers Process customer service requests quickly and thoroughly Treat our customer with the Platinum Rule, Treat others how they want to be treated Collaborate with our customers on topics such as, billing, contact information, payment request and policy level adjustments Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Ability to work in a team environment Ability to multi-task People oriented Ability to effectively relate to a customer Bilingual - Spanish preferred Property and Casualty license (must have currently) Paid time off Medical Dental Vision Monday to Friday Day shift Property & Casualty License (Required) Flower Mound, TX 75022 (Required)
Job Description
Job Description
Benefits :
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are seeking a dedicated and experienced Service Agent to join our team. The ideal candidate will possess strong customer service skills and a passion for delivering exceptional customer service. As a service agent, you will assist with the daily operations of the service department, ensuring that all clients requests are meet with quality standards while maximizing customer satisfaction and driving retention throughout the agency.
Responsibilities
As a Service Agent with Mayberry Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency
Requirements :
Job Type : Full-time
Benefits :
Schedule :
License / Certification :
Ability to Commute :
Work Location : In person
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Insurance Agent • Flower Mound, TX, US
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