Cloud Field Engineering Manager

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This role involves leading a field engineering team to help customers understand and implement Canonical's open source solutions across public clouds and data centers. The solutions include Ubuntu, virtualization, private cloud, Kubernetes, MLops platforms, data platforms, and more. As Canonical expands into industries like telco, finance, healthcare, and media, we develop new open source solutions to meet their needs.

Engineering Managers at Canonical are expected to be outstanding engineers who can troubleshoot, contribute technically, and lead teams. They should be capable of shaping team direction, focus, and delivery, while also mentoring engineers in soft skills.

The role of a Cloud Field Engineering Manager involves managing a team of cloud solutions architects working directly with customers to design private and public cloud solutions, including Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The manager will handle line management, career development, technical representation, and collaboration with other teams and customers. Active participation in presales is also required.

Location : This is a home-based role, managing a team within your time zone.

Daily responsibilities include :

• Leading and developing a team of Field engineers
• Solving customer problems and providing technical advice
• Remote work within a single major time zone
• Mentoring and career guidance
• Monitoring team health indicators
• Implementing engineering processes
• Representing your team and products to stakeholders
• Developing engineering practices
• Managing project progress
• Collaborating with leadership and other teams

Qualifications :

Additional skills (preferred) :

Benefits include : competitive compensation, annual reviews, bonuses, learning budgets, travel opportunities, and more.

About Canonical : A leader in open source, publishing Ubuntu, and innovating in AI, IoT, and cloud computing, with a remote-first culture since 2004.

Canonical is an equal opportunity employer committed to diversity and inclusion.

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