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Front Office Receptionist - Cashier

Front Office Receptionist - Cashier

IHMS LLC.New York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

POSITION OVERVIEW :

We are seeking a dynamic and enthusiastic Front Desk Agent to join our team and help to deliver the highest quality of service to our guests.

JOB FUNCTION, TASKS, and RESPONSIBILITIES :

KEY RESPONSIBILITIES

  • Greet guests in a friendly and warm manner; perform guest check-in and check-out
  • Review arrivals and departures for guest preferences to ensure guest satisfaction
  • Provide information and act as a resource to our guests or hotel visitors
  • Receives and acknowledge reservation requests, cancellations and changes
  • Communicates guest requests and issues to the proper departments
  • Coordinate with other departments to fulfill special guest requests

QUALIFICATIONS and REQUIREMENTS :

  • 1-2 years prior Front Office experience
  • Luxury hotel experience preferred
  • Hospitality degree preferred
  • Must be able to handle multiple tasks in a fast-paced environment
  • Excellent computer skills, including Microsoft Office and knowledge of a property management system
  • Strong attention to detail
  • A positive attitude and ability to work well with a diverse staff
  • Physical ability to stand for long periods of time
  • Leadership and customer service skills
  • Have flexibility to work a varied schedule, including overnights and weekends
  • Multilingual (preferred)
  • Ability to thrive in a fast-paced environment
  • Strong communication and organizational skills
  • Looking for growth and development into a supervisory / management role

    • PHYSICAL REQUIREMENTS

    NOTE : All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

    Position :

  • Prolonged periods standing at a desk and working on a computer.

    • Force :

  • Must be able to lift up to 15 pounds at times.
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    Front Office Receptionist • New York, NY, US

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