Sr. Level Business Systems Analyst

Role : Sr. Level Business Systems Analyst

Location : Houston TX (Onsite)

Duration : Contract To Hire

Client : Chicago Bridge and Iron

USC / GC

15 exp

Description : The Business Systems Analyst will be responsible for the administration maintenance and optimization of business-critical applications. This role involves troubleshooting issues supporting end-users managing system updates and ensuring compliance with security standards. The ideal candidate is a proactive problem-solver with strong technical skills and a customer-focused mindset capable of bridging the gap between IT and business units.

This position is an Individual Contributor role. The role directly reports to the Business Relationship Manager HR Sales Marketing & HSE and routinely interacts with Global IT Global Business Leads Global Functional Leads and Global Operations.

Responsibilities

• Administer and maintain business applications and other enterprise software systems.
• Monitor application performance identify bottlenecks and implement optimizations to ensure high availability and reliability.
• Provide tier-2 / 3 support to end-users resolving technical issues and escalating complex problems to vendors or additional IT staff as needed.
• Manage user access permissions and security configurations in line with company policies and regulatory requirements (e.g. GDPR SOX).
• Coordinate and execute application updates patches and upgrades including testing in staging environments to minimize downtime.
• Develop and maintain documentation for application configurations processes and troubleshooting guides.
• Conduct user training sessions and create support materials to enhance adoption and efficiency.
• Perform regular audits and backups to ensure data integrity and disaster recovery readiness.
• Stay current with industry trends and emerging technologies to recommend improvements to existing application ecosystems.
• Analyze business processes and workflows to identify inefficiencies bottlenecks and opportunities for automation or enhancement through application features.
• Conduct detailed requirements gathering and systems analysis for new implementations upgrades or customizations translating business needs into technical specifications.
• Assess integration requirements between business applications and third-party systems designing and testing interfaces to ensure seamless data flow and interoperability.
• Develop and execute test cases for application changes including updates customizations and integrations to validate functionality performance and compatibility before production deployment.
• Evaluate system performance metrics usage patterns and user feedback to generate analytical reports and dashboards that inform decision-making.
• Perform root cause analysis on application incidents errors and outages documenting findings and recommending preventive measures to improve system resilience.
• Participate in system architecture reviews and design sessions evaluating scalability reliability and alignment with long-term business objectives.
• Model data flows user journeys and process diagrams to support systems analysis and optimization initiatives.
• Collaborate with infrastructure systems administrators to ensure optimal server performance network connectivity hardware compatibility and resource allocation for business applications.
• Work closely with cybersecurity analysts to implement security controls conduct vulnerability assessments respond to incidents and ensure application compliance with cybersecurity policies.
• Partner with database administrators to manage data structures optimize database queries perform data migrations and maintain data integrity across integrated systems.
• Coordinate with other IT professionals including developers network engineers and project managers on cross-functional initiatives such as system integrations custom developments and IT infrastructure projects.

Local Requirements

Qualifications

Skills and Behaviours

Key Skills

Administration And Accounting,Law Enforcement,AECOM,Apache,ABB,Corporate Development

Employment Type : Full Time

Experience : years

Vacancy : 1