Field Service Technician

Work on cutting-edge automation equipment—with great benefits and a 401(k) match to grow your future.

This Jobot Job is hosted by : Robert Donohue

Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary : $31 - $36 per hour

A bit about us :

We are a leading provider of automated material handling solutions, supporting customers across parcel, e-commerce, and high-volume distribution environments. Our Lifecycle Services team is made up of highly skilled technicians who keep conveyor-driven automated sorting systems operating at peak performance.

As we continue to grow, we’re looking for an experienced Field Service Technician II who can deliver exceptional on-site support, preventive maintenance, troubleshooting, and system upgrades for automated conveyor and sorting equipment. If you enjoy solving complex mechanical / electrical issues, working directly with customers, and being part of a collaborative, talented technical team—this is the role for you.

Why join us?

We continue to grow and acquire more operating companies. Because of this we offer the opportunity to work within several different industries and with several different types of machines and customers. In addition, we offer each employee a comprehensive benefits package consisting of medical, dental, vision along with a 401k match and PTO. If working on new, exciting machines and technology is important to you this is a great opportunity.

Job Details

What You’ll Be Doing

• Perform mechanical and electrical preventive maintenance, troubleshooting, repairs, and system upgrades on conveyor-driven automated sorting systems.
• Respond quickly and efficiently to customer issues to maximize equipment uptime.
• Provide training, guidance, and technical support to less experienced field technicians.
• Conduct regular preventive maintenance inspections and ensure proper documentation.
• Work with internal support teams to install new equipment and complete retrofits.
• Manage company assets—including parts inventory, tools, and service materials.
• Maintain excellent customer satisfaction through professional, cooperative communication.
• Stay current on service updates / bulletins, technical schematics, retrofit instructions, and product changes.
• Participate in ongoing technical training to remain proficient in electrical, mechanical, networking, and software-related skills.
• Respond to emergency and unscheduled service calls within established timelines.
• Continuously identify opportunities to improve service quality and efficiency.
• Understand customer operational processes (sort plans, IMB requirements, workflows, dispatch methods, etc.).

Qualifications

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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