Partnership and Community Engagement Lead - West

Partnership and Community Engagement Lead - West

Contraceptive care is basic health care. Yet too many patients in the U.S. struggle to access the care they want, when they want it.

A national nonprofit founded in 2014, Upstream USA partners with healthcare organizations to provide free training, education, and technical assistance to improve their contraceptive services and meet their patients' needs at no cost to them. Over ten years, we've supported 200+ healthcare partners (including primary care practices, federally qualified health centers, health systems, and more) with a transformative approach that empowers patients to access the contraceptive care where they already receive most of their healthcare. We're on a path to partnering with health care organizations that collectively serve 5 million patients by 2030.

We do not accept funding from pharmaceutical companies or the government. Our work is made possible by generous support from venture philanthropy. That privilege comes with high expectations about growth and scale and a focus on measurable outcomes and impact.

We're a 2023 Audacious Project recipient that continues to garner attention from many leading publications, including Harvard Public Health, Bloomberg, MedPage Today, Baltimore Sun, Fresno Bee, and WBUR. We welcome individuals interested in career opportunities, partnerships, or philanthropic endeavors seeking additional information to visit our website or email us.

Position Summary

The Partnerships and Community Engagement (PCE) Lead plays a vital role in advancing Upstream's mission by supporting the Partnerships and Community Engagement team in cultivating and managing relationships with healthcare organizations and healthcare association partners. This role provides a blend of research, outreach, data management, and operational support to ensure effective recruitment, engagement, and partnership development. The Partnerships and Community Engagement Lead will help identify and qualify potential partners, prepare compelling materials, track progress through the partnership pipeline, and support communications and events that highlight Upstream's work.

This role is well-suited for an accomplished professional with solid organizational and relationship-building skills who is eager to expand their business development and healthcare engagement skills. It offers the opportunity to shape partnership strategies, cultivate high-impact external relationships, and drive meaningful progress at the intersection of health equity and organizational growth. The Partnerships and Community Engagement Lead will play a key role in driving cross-functional collaboration, building core skills in prospective partner strategy, and making a direct impact on expanding access to high-quality contraceptive care in diverse communities nationwide.

Essential Duties and Responsibilities

Partnership Strategy & Execution (60%)

• Support the regional partnership pipeline by developing and driving the end-to-end recruitment strategy for key Healthcare Organizations (HCOs) and Aggregators (multi-site organizations, health systems, and associations).
• Support complex partnership development, including identifying, cultivating, and securing high-impact collaborations that align with the organization's strategic goals and mission.
• Draft and prepare materials that support recruitment, as directed by the Senior Director of Partnerships and Community Engagement.
• Conduct high-level, strategic research on potential partners, market trends, and policy landscapes, creating detailed system maps of key decision-makers and influencers to inform outreach and engagement tactics.
• Assist in scheduling and coordinating calls, webinars, and meetings with prospective and current partners.
• Track the progress of healthcare organizations and aggregators through the recruitment pipeline and flag next steps for team members within the region.
• Develop, negotiate, and finalize all partnership documentation, including Memorandums of Understanding (MOUs), Scopes of Work (SOWs), and data-sharing agreements, in collaboration with legal and program teams.
• Spearhead initial outreach and qualification of prospective partners, leveraging techno tools like LinkedIn Sales Navigator and CRM data to move leads effectively through the recruitment funnel.
• Serve as the primary or supporting relationship manager for a portfolio of key early-stage prospects, ensuring high-quality engagement and a seamless transition to the implementation team.

Community Engagement & Research (25%)

Team & Organizational Contribution (15%)

Required Education, Experience, and Skills

Travel Requirements

This role will require up to 25% business travel living in the region and up to 30% living outside the region. All Upstreamers can expect a minimum of 8 days of business travel per year to attend 1 annual organizational retreat and 1 or 2 annual team / department meetings.