Dutch Inbound Sales Representative

Inbound Sales Representative

We are looking for an enthusiastic and customer-oriented Dutch-speaking Inbound Sales Representative to join our client's team for an exciting project with a global technology leader. In this role, you will be the first point of contact for customers calling to place orders, ask product questions, or seek assistance. Beyond processing orders, you will identify opportunities to upsell premium options and cross-sell complementary products, ensuring customers enjoy the best possible experience.

Key Responsibilities

• Manage inbound calls from Dutch-speaking customers with professionalism and empathy.
• Support customers with order placement, product information, and service inquiries.
• Identify customer needs and recommend the most suitable solutions.
• Upsell premium products and services to maximize customer satisfaction.
• Cross-sell complementary items to increase value for both the customer and the company.
• Accurately process transactions and maintain records in the CRM system.
• Deliver an outstanding customer experience in every interaction.