Client Relationship & Branch Manager
Grants Pass OR Full-time; Monday-Friday 8am to 5pm
Branch Manager Responsibilities :
Client Relations : Build and maintain business relationships with clients, including outreach to past and potential clients for sales and effectively communicating our services. Work with various types of businesses in our 3-county area. Service and maintain existing clients in-person, at client businesses, on the phone, as well as via email, and text.
HR : Recruit and attract people to apply and interview for company's job openings. Write effective job descriptions and also be a visible member of local and regional business communities and associations. Handle HR-related tasks, including interviewing, hiring, and managing a large external workforce in your region. Perform administrative tasks, including answering calls, discussing business needs, taking notes, and maintaining accurate records. Maintain strict confidentiality of client and employee information, ensuring sensitive records are handled securely.
Operations : Open office daily, plan your schedule with clients in the field and return to the office between and after client meetings as needed. Communicate effectively with a small remote team while you work independently in our established business office in Grants Pass. Write professional email communications for clients, company staff & management, and employees you manage. Maintain best practices for client meetings & follow-up, utilize calendar & reminders for meetings and planned follow-up. Adhere to company policies and procedures and be a valued contributor to quality control throughout operational duties. Maintain punctuality and consistently arrive on time to the office daily as well as to all scheduled meetings. Present a professional business image through appropriate self-presentation, including clothing and personal grooming. Operate computers confidently, learn new technology quickly, and be proficient in Microsoft Word, Excel, and Outlook.
Helpful Personality Traits : High energy, upbeat, and motivated team player. Passionate about helping people. Organized and tenacious with follow-up. Professional demeanor. Collaborate effectively with team members through clear communication and provide support to colleagues as needed. Effectively manage time, tasks, and meetings with clients.
Benefits : Healthcare plan / Dental / Vacation / Sick Time / PTO
Client Relationship Manager • Grants Pass, OR, US