Lab Support Technician I (Non-Exempt) - FT, Varies / Rotating

Position : Lab Support Technician I, Mercy Southeast

Department : Lab Outreach

Shift : Full-Time (40 hrs. Week), Varies / Rotating. 8 hour shifts, 0700-1900 depending on route assigned. Rotates weekends and holidays

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview :

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Job Description :

Financial Performance

Demonstrates stewardship of resources in regards to inventory, time management, and meeting productivity standards

Operational Effectiveness

Demonstrates effective computer skills for both electronic communication and data management

Creates and uses work aid documents as needed

Organizes, prioritizes and completes work to meet defined turnaround time and expectations

Assesses issues that arise and communicates to appropriate stakeholders for resolution, as required

Participates in effective inventory control as needed

Communicates professionally and effectively with co workers health care professionals, vendors and the public using Mercy signature service

Participates in training and education of others as requested

Attends department, laboratory, and Mercy system meetings as required

Performs acquisition, labeling, transfer, and referral of all required types of specimens for laboratory testing : utilizing accurate, effective, professional, and confidential accepted methodologies as required

Assists with processing of specimens and reports in laboratory specialty areas as required

Resolves billing issues as required

Performs other duties as required

Workplace Excellence

Complies with departmental operational policies to meet staffing plan and department needs

Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers

Demonstrates initiative to assist the laboratory and support areas where needed

Participates in continuing education and staff developmental activities

Quality

Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines

Receives and distributes laboratory reports as required under the direction of lab management

Communicates and documents essential information according to the established policies and procedures

Identifies, reports, and engages in opportunities for process improvement

Complies with all safety regulations and requirements (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens)

Continuing Education

Accumulates a minimum of 6 CEU annually

Certificate of attendance or sign in sheet required

Job related or approved by laboratory management

Completes mandatory courses on time

Other

Performs other work duties as assigned

Qualifications :

Education : High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other : Successful completion of probationary period

No active disciplinary actions or active performance improvement plans

Preferred Education : College level Chemistry, Biology or other Science courses

Preferred Experience : Previous experience in a clinical laboratory

We Offer Great Benefits :

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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