Dutch Speaking Customer Service for Insurance industry

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, and we are excited to announce an opening for a Dutch Speaking Customer Service Representative in the insurance industry. Our mission is to match the best candidates with the right employers, ensuring a seamless recruitment experience. By specializing in various industries, including social media, healthcare, retail, travel, automotive, and telecommunications, we enable professionals to find their dream roles abroad. We are committed to helping you succeed and thrive in an international work environment. As a Dutch Speaking Customer Service Representative, you will play a crucial role in assisting clients with inquiries related to insurance products and services. Your proficiency in Dutch and ability to communicate effectively will be key in providing exceptional customer service and satisfaction. Join us at Patrique Mercier Recruitment, a proud project of The House of Mercier, and be part of a dynamic team dedicated to excellence in the consumer services sector.

Responsibilities

• Provide outstanding customer service and support to Dutch-speaking clients in the insurance sector.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Assist customers with their insurance policy questions, claims, and account management.
• Resolve customer complaints and issues while ensuring a high level of satisfaction.
• Document interactions and updates in the customer relationship management (CRM) system accurately.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay knowledgeable about the latest insurance products, policies, and industry trends.