Senior Staff Business Operations & Communications, Technology

Employee Applicant Privacy Notice

Who we are : Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals.

Join us to invest in yourself, your career, and the financial world.

About the Role :

We are seeking an experienced strategic business operations lead to elevate our internal employee communications and culture within the Technology organization of SoFi, a fast-growing FinTech company reshaping the future of financial services. This is a high-impact role where you will lead operational and communication programs that enable Technology organization employees to do great work, drive alignment with our mission, and foster a collaborative, innovative culture.

As a trusted partner to senior leadership, you will craft and deliver compelling narratives that bring our strategy to life, navigate periods of rapid change, and help our geographically distributed teams feel connected and informed.

Key Responsibilities :

• Lead key horizontal projects and initiatives within the Technology organization, carefully managing business case scope, dependencies, resources and milestones
• Develop and execute internal communications strategies that support business goals, strengthen Technology organization culture, increase employee awareness and reflect our SoFi brand and values.
• Partner with the CTO & Tech Leadership team to create authentic, transparent communications, including town halls, leadership updates, and other weekly communications for the Technology organization.
• Partner with a wide range of Tech leaders to author & create high-quality, engaging content in a wide range of formats (Slack, video, presentations, intranet, newsletters, etc.) tailored to the pace of work at SoFi.
• Leverage the right tools and technology to ensure communications are timely, accessible, and aligned with employee needs.
• Track the effectiveness of internal communications efforts, and continuously improve based on data and employee feedback.
• Build strong relationships across Biz Ops, People, Legal & Compliance, Marketing, and Ops to align internal messaging horizontally across organizations.

Required Skills & Experience :

Preferred Qualifications :

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and / or veteran status, or any other basis prohibited by applicable state or federal law.

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