Inside Sales Representative

Job Description

Job Description

About Company :

WHO WE AREEco Home Solutions, Inc., DBA Crossville Heating and Cooling, Inc. is a family owned, rapidly growing home solutions company! We understand that our greatest asset is our team. We are on the search for top notch talent to join our phenomenal team. If you are looking to showcase your skills and be a part of a collaborative and professional team, Eco Home Solutions, Inc., DBA Crossville Heating and Cooling, Inc. is the place for you!WHAT WE'RE LOOKING FORWe are always seeking candidates to join our team with the following qualities :

• Loyal - Be a promoter and protector of the company in word and deed including social media, customer interaction, and interaction with co-workers.

Dependable - Be punctual, show good attendance, complete goals as expected, and take pride in quality work.

Motivated - Be eager to satisfy customers, complete job tasks, take on new challenges and processes, and show professional growth.

Professional - Be perceived in all ways professional including speech, dress, and driving in all settings.

Customer Priority - Be a customer activist. Our customers will always come first. Processes and feedback can always be altered, but make sure the customer is taken care of!

About the Role :

The Inside Sales Representative plays a critical role in driving revenue growth by engaging with prospective and existing customers primarily through phone, email, and digital communication channels. This position focuses on understanding customer needs, presenting appropriate products or services, and closing sales to meet or exceed targets. The role requires building and maintaining strong customer relationships, managing sales pipelines, and collaborating with other departments to ensure customer satisfaction and seamless order fulfillment. The Inside Sales Representative will also analyze market trends and customer feedback to identify new sales opportunities and contribute to strategic planning. Ultimately, this role is essential for expanding the company’s market presence in the Crossville, Dunlap, and Jamestown, TN areas while delivering exceptional service and support to clients.

Minimum Qualifications :

Preferred Qualifications :

Responsibilities :

Skills :

The required skills enable the Inside Sales Representative to communicate clearly and persuasively with customers, ensuring their needs are understood and met through tailored product solutions. Proficiency in CRM software and Microsoft Office allows for efficient management of customer data, sales tracking, and reporting, which are essential for maintaining an organized sales pipeline. Strong negotiation and problem-solving skills help in overcoming objections and closing deals effectively. Preferred skills such as experience in related industries and familiarity with sales automation tools enhance the ability to identify new opportunities and streamline sales processes. Together, these skills support daily activities that drive revenue growth, foster customer loyalty, and contribute to the overall success of the sales team.