Billing Admin Front Desk

Position Summary

We are seeking a detail-oriented customer-service-focused individual to support our Industrial Services Division in Pasadena TX as a Billing Admin / Front Desk professional. This hybrid role is the face of the office for both our internal teams and our external clients : you will greet visitors answer phones manage front-desk operations and take ownership of billing invoicing accounts receivable and customer-facing administrative tasks. Youll be a key partner in helping the business run smoothly efficiently and professionally.

Key Responsibilities

Serve as first point of contact for visitors and callers; greet guests direct calls maintain lobby reception area.

Manage incoming and outgoing mail shipments deliveries and courier service.

Maintain calendar and scheduling for conference rooms meetings and external / in-house appointments.

Prepare and issue customer invoices track accounts receivable follow up on past-due balances and escalate as needed.

Post cash receipts allocate payments reconcile unapplied cash coordinate with accounting team.

Set up new customer accounts in the system maintain accurate billing data update customer master files.

Handle front-desk administrative tasks : data entry filing scanning general office organization ordering supplies.

Provide billing support to the division : prepare monthly billing summaries assist with month-end close duties collaborate with operations and finance teams.

Respond to internal / external billing and customer service inquiries in a timely professional manner.

Assist with ad hoc administrative projects as assigned (reports spreadsheets process improvement system support).

Maintain strong confidentiality of financial and customer information; comply with company policies and procedures.

Qualifications & Skills

Required :

High school diploma or equivalent; associate degree or coursework in accounting / finance preferred.

Minimum 24 years of billing or front-desk / administrative experience ideally in industrial services manufacturing or construction-service environment.

Strong proficiency with Microsoft Office (Excel Word Outlook); familiarity with ERP / accounting systems a plus.

Excellent verbal and written communication skills; professional phone etiquette and customer-facing demeanor.

Highly organized able to prioritize multiple tasks meet deadlines and operate independently in a fast-paced environment.

Basic knowledge of accounts receivable invoicing cash posting and reconciliation.

Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred :

Previous experience in industrial services field-services or multi-site operations.

Familiarity with billing systems job costing purchase orders and job number set-up.

Experience working collaboratively with operations finance and customer service teams.

Compensation & Benefits

We are proud to offer a competitive compensation package along with the following benefits through our partnership with Alera Group and our internal programs :

Comprehensive health dental and vision insurance

Voluntary supplemental benefits (accident critical illness hospital indemnity) and financial wellness programs

Retirement savings plan

Paid time off holidays and potential additional leave programs

Opportunities for growth and development within our expanding Industrial Services business

Professional and friendly work environment in a growing division

And other benefits consistent with industry-leading practice and our commitment to our team

Work Environment

Based at our Industrial Services Division office in Pasadena TX.

The role is full-time and on-site

Team oriented environment : youll work closely with operations finance field staff and leadership.

Strong emphasis on accuracy responsiveness and professionalism in a dynamic service-business setting.

Why Join Us

Joining our Industrial Services Division means becoming part of an ambitious growing operation with a culture of integrity responsiveness and service excellence. If youre someone who thrives in a role where you handle both customer-facing reception duties and in-depth billing / administrative tasks and youre looking for a progressive employer with strong benefits and development opportunities this could be the perfect position.

Key Skills

Arabic Speaking,Administration,General Services,Billing,Import,Administration Support

Employment Type : Full Time

Experience : years

Vacancy : 1