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Head of Platform Product Performance
Head of Platform Product PerformanceMedium • San Francisco, California, United States
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Head of Platform Product Performance

Head of Platform Product Performance

Medium • San Francisco, California, United States
2 days ago
Job type
  • Full-time
Job description

We're looking for a Senior Product Manager to join our Credit Cards team — someone who combines strategic business thinking with hands‐on product development skills to deliver exceptional customer experiences and measurable business impact. This role is critical to driving spend, engagement, and revenue growth while strengthening payment capabilities, improving delinquency prevention, and ensuring we deliver high‐quality, user‐centered solutions.

Early priorities will center on increasing cardholder engagement and spend, with potential to lead impactful initiatives such as developing new card offerings, enhancing loss prevention capabilities, and expanding autopay adoption.

Prosper is on a mission to advance financial well‐being through innovative, customer‐centric products. Credit cards are a key pillar of that vision — giving customers more control over their finances while creating opportunities for smarter spending, greater engagement, and long‐term growth.

Lead end-to-end product development — from discovery and business case creation to launch, adoption, and ongoing optimization.

Partner with analytics to measure performance, identify opportunities, and make data‐driven decisions to improve spend, engagement, and retention.

Drive a best-in‐class customer experience through thoughtful product design, user flows, and feature execution.

Own and evolve the roadmap for key cardholder initiatives, ensuring alignment with business objectives and customer needs.

Work closely with cross‐functional partners in engineering, design, marketing, credit risk, legal, and operations to deliver products on time and to spec.

Bring strong execution discipline, ensuring projects hit milestones and deliver impact.

Skills that will help you thrive

~ A bachelor's degree in Business, Economics, Computer Science or related field.

~6–10 years of product management experience in consumer financial services, in fintech or payments with Credit Card experience.

~ Proven ability to translate business objectives into exceptional user experiences that drive measurable results.

~ comfortable with metrics, A / B testing, and performance monitoring.

~ Skilled at balancing business, customer, and technical needs in decision‐making.

~ Comfortable in a fast‐paced, dynamic environment where priorities can shift quickly.

~ The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives.

Flexible time off, comprehensive health coverage, competitive salary, paid parental leave.

Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts.

A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts.

Deeper dive into technical skills and project alignment with the Hiring Manager or team member.

Team / Virtual Interview : Meet team members for collaborative discussions, problem‐solving, or technical exercises.

The salary for this position is $148,000 - $232,000 annually, plus bonus and generous benefits. Founded in 2005 as the first peer‐to‐peer marketplace lending platform in the U.Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $27 billion in loans originated through its platform. Our mission is to help our customers advance their financial well‐being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross‐functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission.

Join a leading fintech company that's democratizing finance for all!

Diversity expands opportunities

Curiosity fuels our innovation

Simplicity guides our user experience

Family & Medical Leave Act (FMLA)

We invite you to join us on our mission to advance financial well‐being.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non‐US citizens and will provide green card sponsorship.

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Head Of Product • San Francisco, California, United States

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