Documentation Specialist

We are seeking a detail-oriented and technically adept Documentation Specialist to support a content migration and standardization initiative .

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

This role will work collaboratively to export articles and documentation from the global platform, convert them into Word format, and revise content to align with branding and standards (e.g., updated logos, removal of BSL references, etc.).

Key Responsibilities :

Access and export content from the global UKG platform (e.g., UKG Pro, UKG Dimensions, or UKG Ready) OR

(Any Documentation platform will do)

Convert exported documentation into Microsoft Word format.

Review and update documents to ensure alignment with branding and terminology.

Transfer content into a centralized internal repository, maintaining consistent metadata, taxonomy, and file structure.

Conduct quality assurance checks to validate content accuracy and completeness.

Collaborate with internal

teams

• (HRIS, IT, content management)
• to ensure smooth integration with workflows.

Design and implement request forms for internal ticketing systems (e.g

Maintain documentation

standards and ensure compliance with internal guidelines and digital rights requirements.

Required Qualifications :

Experience with UKG platforms or any like platform

(UKG Pro, UKG Dimensions, or UKG Ready), particularly in content or document

management. (Any Documentation platform will do)

Strong organizational skills and attention to detail.

Technical aptitude in

navigating digital platforms, repositories, and file systems.

Proficiency with content management systems (CMS) and digital asset management (DAM) tools.

Ability to manage multiple tasks independently and efficiently.

Excellent written communication skills for documentation and form creation.

Preferred Qualifications :

Prior experience in content migration or digital library management within HR or enterprise systems.

Familiarity with internal ticketing systems such as ServiceNow or Jira.

Understanding of metadata standards, digital rights, and compliance requirements

Job Type : Contract

Pay : $32.00 - $35.00 per hour

Work Location : In person