Showroom Sales Specialist

Dal-Tile is currently seeking an exceptional Showroom Sales Specialist to join our TEAM! As the Showroom Sales Specialist, we need someone to provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales / purchasing decisions. Uses the showroom as a selling tool to drive specifications, sales, and brand awareness.

Responsibilities :

• Provides interior design advice and product expertise, facilitates tile and stone selection, and project development / support, ensuring the completion of selection / sales for all customers. Where applicable, utilizing Auto-CAD Project Management.
• Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow the lead and ensure tracking / follow-up and sales closure. Reports sales closures monthly.
• Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits / appointments, contact information, and detailed customer preference and selection notes in CMT.
• Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ships customer examples as needed to drive sales. Maintains contact with suppliers / locally sourced vendors to keep current on design and product offerings and complies with Marketing’s standards for proper showroom merchandising, including new product launches and drops.
• Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.
• Evening and weekend hours are required.

Experience and Knowledge Required :

Other Pertinent Job Information :

About Dal-Tile :

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.