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Gecko Hospitality • Blue Ridge, GA, US
5 days ago
Job type
  • Full-time
Job description

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and customer satisfaction, and managing the overall performance of the establishment. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for creating an exceptional dining experience.

Key Responsibilities :

  • Supervise and manage all aspects of restaurant operations including food and beverage service, staff management, and inventory control.
  • Develop and implement strategies to enhance customer satisfaction and increase sales.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Coordinate with kitchen staff to ensure timely and accurate food service.
  • Manage staff schedules, training, and performance evaluations.
  • Handle customer complaints and resolve issues promptly to maintain customer satisfaction.
  • Prepare and manage budgets, monitor expenses, and implement cost-saving measures.

Qualifications :

  • Bachelor's degree in Hospitality Management or a related field.
  • Proven experience in a similar management role within the hospitality industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Proficiency in point-of-sale systems and restaurant management software.
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