Madhappy Aspen 2025 / 2026 Seasonal Store Associate

Madhappy Aspen 2025 / 2026 Seasonal Store Associate

Aspen, CO

Retail / Part-Time / On-site

About the Job

We are looking to hire seasonal store associates for Madhappy in Aspen, CO. In this position, you will be responsible for ensuring superior service to all customers, maintaining high-standards of operations for the store, and representing what Madhappy stands for well. This role will report directly to our store supervisor and store manager. The Aspen store will be open for the 2025 / 2026 winter season, and this role will be expected to work at this location only for the duration of the pop-up.

Responsibilities

Establish a constant focus on the brand, continually driving engagement, knowledge and passion for the brand across the store team. Welcome and connect with every customer by greeting, answering questions, directing customers to merchandise, and recommending styles to fit their personal needs. Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!). Monitor customer feedback, working with your store's leadership team, to share information with key stakeholders accordingly. Maintain store aesthetics by making sure product presentation is upheld; edging, making sure tags are tucked in, arranged by size, uniform in color, and that the garments are folded and hung properly. Keeping up the store appearance by cleaning fitting rooms, displays, wiping down mirrors, dusting, and maintaining organization. Understand merchandising, product placement, product care and provide our customers with a friendly and seamless shopping experience. Receiving, returning and transferring shipments, including online fulfillment and store-to-store transfers. Work closely with the store manager to ensure constant communication amongst the team, and all operations are running in a smooth manner.

About You

Qualifications : 1+ years of retail associate experience. Preference for experience in fashion / apparel. Previous experience working in a small team environment. Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed. Ability to work the duration of the store opening, as needed. Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members. Familiarity with the Madhappy brand and mission.

Characteristics : Can thrive in a high volume, high traffic start-up environment. Detail oriented and culturally aware. Interest in fashion / apparel and mental health. Honest & have integrity. Ability to think critically and solve problems when they arise. A digital awareness and interest, with an ability to comfortably navigate social media and e-commerce sites.

Benefits

Welcome gift : ) Employee discount and early access to products $23 / hr