Summary : The Customer Service Assistant (Part-time or Full-Time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization.
We are open to this position being part-time or full-time.
Essential Duties and Responsibilities :
- Monitor and manage conference room calendars for availability.
- Support customer service team with daily scanning and linking of department documents with P21 software.
- Answer and screen all calls to distribute appropriately.
- Provide administrative support to Office and Shop as needed.
- Assist with coordinating internal and external events.
- Assist with department projects and running reports within Excel and analyzing the data.
- Responsible for answering incoming calls to the branch.
- Other duties as assigned; willing to assist within other departments.
Education / Skills / Experience
Required :
HS Diploma or equivalent.Strong Proficiency in the use of Microsoft Office Suite : Word, Excel, PowerPoint, SharePoint & Outlook.Ability to concurrently prioritize multiple projects.Must be self-motivated.Excellent interpersonal skills.Preferred :
3 years of general office experience.ERP experience. Epicor / Prophet21 is a plus.Physical Requirements :
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.Anderson Process is an Equal Opportunity Employer