Talent.com
Keyholder / Sales Associate - Palo Alto

Keyholder / Sales Associate - Palo Alto

RailsPalo Alto, CA, US
17 hours ago
Job type
  • Full-time
Job description

Job Description

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary :

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Keyholder / Sales Associate reports to the Store Manager.

Responsibilities : Performance :

  • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
  • Be a support to execute business plans to accelerate the business forward
  • Culture : Be an ambassador to the brand and promote the culture of Rails internally and externally

Client Centric :

  • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
  • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
  • Follow through on customer journey as required to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Solution oriented approach to finding resolutions to customer service issues as necessary
  • Marketing & Community :

  • In partnership with Store Management Team, bring to life activations / events in the store that seek client acquisition and focus on client retention / development
  • Team Player :

  • Support a positive work environment
  • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
  • Support performance initiatives set out by Store Management
  • Attend and participate at store meetings as required by the business
  • Visuals :

  • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
  • Operations :

  • Support inventory functions as set out by Store Management
  • Protect all company assets including cash handling, inventory etc.
  • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
  • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
  • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
  • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
  • Additional projects / responsibilities may arise in accordance with the needs of the business
  • Requirements :

  • At least 1+ years of experience in a retail apparel environment preferred
  • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
  • Ability to effectively create, manage and adhere to deadlines
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Strong organizational skills, writing and communication skills
  • Comfortable and savvy with computer technology and software within PC and iOS platforms
  • Ability to climb ladders
  • Ability to lift 25+ lbs.
  • Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

    Create a job alert for this search

    Associate Palo Alto • Palo Alto, CA, US

    Related jobs
    • Promoted
    Retail Sales Associate Full-Time (Bilingual English / Spanish)

    Retail Sales Associate Full-Time (Bilingual English / Spanish)

    Don Roberto Jewelers, Inc.Capitola, CA, US
    Full-time
    Retail Sales Associate Full-Time (Bilingual English / Spanish).We offer a diverse selection of quality merchandise to provide our customers with the fashion and value they deserve.Our success is attr...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    ComotoSan Francisco, CA, US
    Part-time
    Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. dedicated to advancing the experience of powersports enthusiasts acro...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate, Part-Time - Palo Alto

    Sales Associate, Part-Time - Palo Alto

    FahertyPalo Alto, CA, US
    Part-time
    Sales Associate, Part-Time - Palo Alto.The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a me...Show moreLast updated: 13 days ago
    • Promoted
    Seasonal Sales Associate - Palo Alto, CA

    Seasonal Sales Associate - Palo Alto, CA

    See's CandyPalo Alto, CA, US
    Full-time
    Quality without Compromise' is not just a motto at See's Candies.It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputati...Show moreLast updated: 30+ days ago
    • Promoted
    Temporary PT Sales Associate, Santa Clara, California

    Temporary PT Sales Associate, Santa Clara, California

    SMCP NORTH AMERICA (US, CANADA)Santa Clara, CA, US
    Full-time +1
    SMCP - Sandro, Maje, Claudie Pierlot.At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique pro...Show moreLast updated: 13 days ago
    • Promoted
    Inside Sales Associate

    Inside Sales Associate

    VirtualVocationsFremont, California, United States
    Full-time
    A company is looking for an Inside Sales Associate - Remote.Key Responsibilities Connect with 200 - 300 cold prospects daily via phone Receive inbound calls through an automated dialer system C...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate Keyholder

    Sales Associate Keyholder

    ExpressSan Francisco, CA, US
    Full-time +1
    Part-Time Retail Sales Associate Keyholder.Express is seeking a Part-Time Retail Sales Associate Keyholder to join our team. The Part-Time Sales Associate Keyholder provides a great in-store shoppin...Show moreLast updated: 1 day ago
    • Promoted
    Seasonal Retail Associate - Palo Alto

    Seasonal Retail Associate - Palo Alto

    Neiman MarcusPalo Alto, CA, US
    Full-time
    Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Bel...Show moreLast updated: 21 days ago
    • Promoted
    Retail Gearhead / Sales Associate - Part Time

    Retail Gearhead / Sales Associate - Part Time

    Touch of Modern (CSC Generation)Palo Alto, CA, US
    Part-time
    Retail Gearhead / Sales Associate - Part Time.Backcountry- Stores - Palo Alto, CA / Part Time / On-site.At Backcountry, our mission is to connect people to their passions. Our four online stores-Back...Show moreLast updated: 30+ days ago
    Keyholder

    Keyholder

    TorridLivermore (Shops at Livermore), CA, US
    Part-time
    At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Associate - Full-Time

    Retail Sales Associate - Full-Time

    Don Roberto Jewelers, Inc.Capitola, CA, United States
    Full-time
    Retail Sales Associate Full-Time (Bilingual English / Spanish).We offer a diverse selection of quality merchandise to provide our customers with the fashion and value they deserve.Our success is attr...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Support Associate - Full-Time

    Sales Support Associate - Full-Time

    Don Roberto Jewelers, Inc.Capitola, CA, United States
    Full-time
    Retail Sales Associate Full-Time (Bilingual English / Spanish).We offer a diverse selection of quality merchandise to provide our customers with the fashion and value they deserve.Our success is attr...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate

    Sales Associate

    Reyes Beverage GroupWatsonville, CA, US
    Full-time
    Join the #1 beer distributor in the United States!.Monthly Car & Mileage Reimbursement.Medical, Dental, Vision, Vacation Pay and Paid Holidays. Field based sales position supporting accounts on ...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Keyholder / Sales Associate - San Francisco

    Keyholder / Sales Associate - San Francisco

    RailsSan Francisco, CA, US
    Full-time
    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel.Sold at top ...Show moreLast updated: 17 hours ago
    • Promoted
    Sales Associate, Holiday Seasonal, Palo Alto - Williams Sonoma

    Sales Associate, Holiday Seasonal, Palo Alto - Williams Sonoma

    Williams-SonomaPalo Alto, CA, US
    Full-time +1
    As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service.Utilize effective selling techniques and provide in-depth product knowledge in a ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales - Palo Alto

    Retail Sales - Palo Alto

    NordstromPalo Alto, CA, US
    Full-time
    The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. Set and achieve sales goals, for both in-st...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Associate - Spirit

    Sales Associate - Spirit

    Spirit HalloweenCapitola, CA, US
    Full-time
    Benefits include : California Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Sales Associate w...Show moreLast updated: 2 days ago
    • Promoted
    Handbags Sales Associate - Palo Alto

    Handbags Sales Associate - Palo Alto

    Neiman MarcusPalo Alto, CA, US
    Full-time
    Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Bel...Show moreLast updated: 30+ days ago