Strategic Process Improvement Lead, Sales Ops
Boston Scientific is seeking a dynamic and strategic Strategic Process Improvement Lead to join our Commercial Services organization. In this highly visible role, you will be responsible for analyzing enterprise-wide commercial operations and identifying transformational opportunities that enable Boston Scientific to scale more efficiently than revenue growth.
This role requires a strong business mindset, a deep understanding of global commercial processes, and the ability to lead change through influence. You will collaborate across divisions and functions, leveraging emerging technologies and innovative operating models to create long-term strategic value.
As a member of the Commercial Services team, you will help shape the future of how Boston Scientific operatesdriving sustainable growth, enhancing agility, and contributing to our mission of transforming lives through innovative medical solutions.
Your responsibilities will include :
- Enterprise process analysis & opportunity identification
Analyze end-to-end commercial operations across regions and business units
Identify inefficiencies, duplications, and non-value-added activitiesRecommend enterprise-level improvements aligned with operational scalability and cost optimizationBusiness case development & stakeholder influenceDevelop robust business cases with cost-benefit analysis, risk assessments, and projected impact
Present recommendations to cross-functional leadership and senior stakeholdersInfluence and align decision-makers by communicating the strategic value and feasibility of proposed initiativesProgram & change leadershipLead cross-functional initiatives to centralize and streamline commercial processes
Prioritize projects based on enterprise impact and strategic goalsManage project plans, resource coordination, risk mitigation, and internal communicationsServe as a change agent to foster stakeholder engagement and adoption across the enterpriseInnovation & strategic enablementStay current on emerging technologies including AI, RPA, and advanced data analytics
Identify and pilot new tools that improve scalability and efficiency in Commercial ServicesCollaborate with IT and innovation teams to implement digital capabilities that drive transformationQualifications :
Required qualifications :
Bachelor's degree in Business, Operations, or a related fieldMinimum of 5 years' experience in process improvement, business transformation, or commercial operationsDemonstrated success leading enterprise-level process initiatives with measurable outcomesProven ability to build business cases and influence cross-functional and executive stakeholdersStrong understanding of commercial operations in a matrixed, global organizationExcellent communication, presentation, and interpersonal skillsStrategic thinker with a transformation mindset and customer-centric approachTechnologically savvy and experienced with tools such as Tableau, Power BI, Salesforce, and AI-enabled platformsPreferred qualifications :
MBA or relevant master's degreeExperience in a commercial function within the healthcare, life sciences, or technology industryPMP or Lean Six Sigma certificationComfortable working through ambiguity and leading through influence in a complex environment