Associate Technical Consultant

We are looking for a Technical Consultant to use their delivery and technology expertise for client implementations of Staffbase. You have worked for several years as a technical consultant, implementation specialist, or developer. This role focuses on ensuring new and existing Staffbase customers have an outstanding technical experience adopting the Staffbase platform. Your job is to see the world from the customers' eyes and ensure they can use the Staffbase platform to its best to manage their content and comms processes.

Important : This is a hybrid role. Core in-office days in our Minneapolis office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 2 days per week during core days.

What you'll be doing

As a Technical Consultant (TC), you'll partner closely with enterprise customers and internal teams to deliver high-impact technical implementations of our employee communication platform. You'll be responsible for designing secure, scalable, and integrated solutions tailored to customer environments

Lead technical discovery sessions with key stakeholders to assess infrastructure, security, and integration needs

Develop and own technical rollout and deployment plans, ensuring platform configuration aligns with business goals

Advise on integrations with tools such as Microsoft, SAP, Workday, Okta, ADP, and other systems

Provide hands-on support and thought partnership around API usage, SDK customization, identity management, and data governance

Collaborate with Technical Specialists to customize platform UI and CI to meet branding requirements

Facilitate technical workshops and translate complex requirements into implementation plans

Ensure secure configuration of Staffbase environments in alignment with compliance standards and organizational policies

Troubleshoot and remove technical blockers, supporting a successful organization-wide rollout

Present technical roadmaps and platform capabilities to diverse audiences including developers, architects, and business leaders

Own technical workstreams and project milestones from planning through launch

Document technical solutions, best practices, and contribute to internal knowledge-sharing initiatives

Partner cross-functionally with Product, Sales, and Customer Success to champion the voice of the customer

What you need to be successful

1-2 years of experience in technical consulting, implementation, development, or solution architecture—ideally in enterprise SaaS environments

Exceptional communication skills, with the ability to go deep with technical stakeholders or simplify concepts for non-technical audiences

Strong presentation and facilitation skills for technical and business discussions

Hands-on experience with web development (HTML / CSS, JavaScript, Java, PHP, or NodeJS)

Confidence using command-line tools or parsing application logs for debugging integrations

Proven experience managing and delivering technical projects across enterprise organizations

Familiarity with identity management systems (e.g., SSO, AD), and enterprise integrations (e.g., SAP, Workday)

Knowledge of security and compliance standards in SaaS environments is a plus

Experience collaborating with cross-functional teams including Sales, Success, and Systems Integrators

Ability to prioritize and manage multiple technical work streams under tight timelines

What you'll get

• Competitive Compensation - we offer attractive salary packages including a Long Term Incentive Program
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608
• Growth Budget - all employees get a yearly budget for external training of $1100
• Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)

Wellbeing - Monthly Wellbeing Allowance of $40, from fitness to mental health, hobbies to relaxation

Regular team and office events including the yearly Staffbase Camp

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