Patient Financial Services RepresentativeFMS Inc. • Boise, ID, US
Patient Financial Services Representative
FMS Inc. • Boise, ID, US
30+ days ago
Job type
- Full-time
Job descriptionPayment Resolution : Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client’s guidelines. This includes setting up payment plans and processing payments securely. Patient Interaction : Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately. Insurance Assistance : Assist patients in understanding their explanation of benefits. Service-Related Issues : Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution. Documentation & Compliance : Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations. Customer Service Excellence : Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues. Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues. Ability to manage multiple tasks and resolve patient concerns efficiently. Experience in healthcare collections, billing, or customer service is preferred. Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred. Familiarity with HIPAA and FDCPA regulations is preferred. 40 hour work week Hybrid available upon successful completion of on-site training program Monthly Bonus Opportunities Available Medical Dental Life Insurance PTO (first day of month following 60 days of employment) Holiday Pay (after 60 days) 401k after one year of employment Short / Long Term Disability
Job Description
Job Description
- THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME
Overview :
The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary.
Key Responsibilities :
Qualifications :
Benefits :
FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Meridian, ID office.
Training hours - 8 : 00am-5 : 00pm
Future : Monday – Thursday 8a – 8p (one late shift 11a – 8p)
Friday 8a – 5p
Saturday 8a – 12p (one Saturday a month)
Create a job alert for this search
Patient Service Representative • Boise, ID, US
Related jobs
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce.
The company has become one of the fastest-growi...Show more
Patient Service Representative.At Saint Alphonsus Health System, we are looking for people who are living out their calling.
We want you to be passionate about coming to work and challenged to achie...Show more Patient Service Representative.At Saint Alphonsus Health System, we are looking for people who are living out their calling.
We want you to be passionate about coming to work and challenged to achie...Show more 
Patient Service Representative.Come join our team! We have an immediate need for a Patient Service Representative in our Carmel, IN clinic! If you are ready to make an impact every day, and thrive ...Show more
Patient Service Representative (PSR).At Axia Women's Health, recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women's health.At the core of ac...Show more At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health.
At the core of achieving this is a caring, connected...Show more 
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide.We help our patients receive advanced medical treatments and innovations.
Things like chemotherapy and radiation, ...Show more
Job Opportunity at Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Working at Crunch is more than a job, it...Show more
Position Title : Patient Service Representative (PSR).Remote independent contract worker position.Flexibility – work around your schedule.
The Cardiac Management Solutions division of ZOLL Medi...Show more
Customer Service Representative.Shift Hours : PRN (as needed), required 48 hours a month, 24 hours a month on call, support sister sites, additional shifts available.
R1 is the leading provider of te...Show more
Financial Services Representative.This position is located at our Boise, ID 9th St branch.What's important to you? We know your career is just one aspect of a meaningful, complex, and demanding lif...Show more Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce.
The company has become one of the fastest-growi...Show more Patient Registration Specialist.At Saint Alphonsus Health System, we are looking for people who are living out their calling.
We want you to be passionate about coming to work and challenged to achi...Show more 
With the nation's largest home infusion provider, there is no limit to the growth of your career.With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standard...Show more
Specialty Representative / Senior Specialty Representative.Territory covers : Salt Lake City, UT; Spokane, WA; Boise, ID.
Relocation is not offered for this role.Join Amgen's Mission of Serving Patient...Show more
At PT Solutions Physical Therapy, we're more than just a private practicewe're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care.As a Patient Service...Show more
VCA Companion AMC We are seeking an Client Service Representative to join our team.At VCA Companion Animal Medical Center, we take our mission statement your pet's health is our top priority and e...Show more Patient Service Representative.At Saint Alphonsus Health System, we are looking for people who are living out their calling.
We want you to be passionate about coming to work and challenged to achie...Show more
Benefits Client Services Representative I
Paylocity • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Representative Float Pool
Trinity Health • Boise, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Representative Sleep Medicine
Trinity Health • Boise, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Representative
My Derm Recruiter • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Representative (PSR)
Axia Women's Health • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Rep I
Axia Women's Health • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Veterinary Client Service Representative- Evenings
MedVet • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Member Services Representative
Crunch Fitness • Eagle, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Representative
ZOLL LifeVest • Boise, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative - Patient Registration
R1 RCM • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Financial Services Representative I
First Interstate Bank • Boise, ID, US
Full-time
Last updated: 16 days ago • Promoted
Client Services Representative
Paylocity • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Registration Specialist PRN Float Pool
Trinity Health • Boise, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Registration Specialist
Option Care Health • Meridian, ID, US
Full-time
Last updated: 5 days ago • Promoted
Specialty Representative / Senior Specialty Representative - Primary Care - Salt Lake City, UT
Amgen • Boise, ID, US
Full-time
Last updated: 5 days ago • Promoted
Patient Services Coordinator
PT Solutions • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Client Service Representative
VCA Animal Hospitals • Meridian, ID, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Service Representative OBGYN
Trinity Health • Boise, ID, US
Full-time
Last updated: 30+ days ago • Promoted