Reconciliation Admin I

Job Summary : Under direct supervision, uses intermediate skills obtained through experience and training to assist WM Investment Operations with quality service. Follows established procedures to perform routine tasks and receives general guidance and direction to perform a variety of non-routine tasks with limited decision making responsibility. Routine contact with internal customers is required to obtain, clarify or provide facts and information.

Essential Duties and Responsibilities :

• Interacts daily via email, salesforce or on the phone with internal customer requests and including handling inquiries.
• Researches, process and follow up on documentation for proper maintenance and processing
• Prepares forms, and spreadsheets
• Creates and maintains records and files.
• Ensures required paperwork is current with firm and industry requirements, rules and regulations.
• Maintains databases and creates reports using.
• Receives and processes securities.
• Receives cross-training and assists with other operational functions as required.
• Performs other duties and responsibilities as assigned. Knowledge of tax process is a plus.