Website Content Supervisor Job at Covered California in Sacramento

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Become a part of Covered California’s Communications & Public Relations Division!

Are you looking to bring your skills to an organization that positively impacts the public? Have you been in search of a collaborative role where your research and ideas will be valued? This is your opportunity to join our team as our new Website Content Supervisor!

The SSM I serves as a strategist and liaison for the Communications and Public Relations (PR) Division, working with other Covered California divisions and vendors to develop, evaluate and optimize digital content for related and integrated web products, such as the chatbot and the online enrollment portal, to attract, engage and serve current and potential Covered California enrollees. This role is responsible for relationship building and establishing website publishing processes across the organization, and ensuring all content is strategically aligned with the company’s goals and effectively engages target audiences.

Application Deadline : 8 / 16 / 2025 @ 11 : 59 pm PST

R equired Documents : Application, Resume, and Statement of Qualifications (SOQ) , and Resume

Qualifications We’re Looking For :

• 3+ years working in digital communications, with experience in consumer-facing content or user-centered content. and assisting in the development of content strategy
• Experience developing and overseeing website publishing workflows, identifying content issues, and supporting content strategy through data analysis
• Proven experience in content governance, style guide implementation, version control, editorial workflows, and managing multilingual content or translation processes
• Excellent communication skills : demonstrated ability to work across internal teams and divisions to help ensure a consistent and seamless consumer journey and experience, and the ability to collaborate with a large variety of stakeholders
• Experience with project management processes and tools, and the ability to handle multiple projects simultaneously
• Knowledge of and experience creating content for California’s diverse population, with an understanding of how to communicate effectively across different cultural, linguistic, and regional contexts. Bilingual skills a plus
• Proficiency in Content Management Systems (CMS) such as Adobe Experience Manager, WordPress, Drupal, Sitecore, and others
• Skilled in leveraging web analytics platforms like Google Analytics and Adobe Analytics to inform content strategy and performance optimization
• Strong understanding of UX / UI best practices and responsive web design to enhance user engagement across devices
• Experience in using A / B testing and content personalization tools to optimize user experiences and drive results
• A bachelor’s degree in Communications, Marketing, Journalism, English, Web Design, or a related discipline is preferred, but not required

Minimum Qualifications for (Staff Services Manager I) :

Employee Benefits :

Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work-life services, leave benefits, and work-life balance. To learn more, visit https : / / hbex.coveredca.com / careers / benefits / .

Note :

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Marketing, Strategy / Planning, and Other

Industries

Insurance, Government Administration, and Public Health

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Pension plan

Disability insurance

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