Survey Programmer

Survey Programmer

The Knit Survey Programmer's purpose is to ensure efficient and accurate study programming of all Knit surveys to meet and exceed customer expectations. This role is critical to our business because it provides a smooth, high-quality customer experience.

Responsibilities include :

• Review customers' study designs and formulate recommendations to optimize questionnaires for successful programming and data outputs.
• Accurately program all of the Knit studies into Qualtrics and the Knit dashboard.
• Conduct quality control checks to ensure error-free surveys.
• Ensure completion of survey programming by established deadlines and / or notifying teams with alternate plans when necessary.
• Identify and implement innovative programming techniques and non-standard solutions to programming challenges when needed.
• Integrate complex logic (display logic, branching, skip logic, termination logic, etc.), graphic, multimedia, and specialty survey components when needed.
• Provide technical support and guidance on survey programming best practices.
• Coordinate with Research and Customer Success team members to ensure successful survey fielding and project completion.
• Accurately and efficiently clean raw data in CSV exports for seamless uploading into Knit.

Objectives & Key Results (OKRs) :

Required Skills & Experiences :

Benefits :

Upon joining the Knit team, you will receive a competitive salary, Healthcare Coverage, a company-issued laptop, contributions to the Employee Provident Fund (EPF), holiday time-off, and more!

Our Company Values :

We are the Championship Team. This means we :