Customer Service Representative

Job Summary :

The Customer Service Representative assists customers by providing product information resolving issues and delivering excellent service. Ideal for someone patient friendly and customer-focused.

Responsibilities :

Respond to customer inquiries via phone email or chat

Provide accurate information and troubleshoot issues

Process orders returns or account updates

Maintain records of customer interactions

Escalate complex issues to supervisors when needed

Meet service quality and response-time standards

Support customer satisfaction and retention initiatives

Qualifications :

Strong verbal and written communication skills

Positive attitude and problem-solving ability

Basic computer proficiency

Customer service experience is a plus but not required

Additional Information :

Competitive salary range ($52000$56000 per year).

Opportunities for professional growth and advancement within the agency.

Supportive environment that values creativity innovation and continuous development.

Collaborative culture with exposure to diverse branding projects.

Full-time position with structured training and ongoing mentorship.

Remote Work : No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Experience : years

Vacancy : 1