Application Engineer

Description

The Application Engineer is responsible for communicating with customers and vendors, understanding their needs, and ensuring an enjoyable sales process. This role requires a dynamic individual with excellent communication skills and a strong understanding of the products offered related to hot water. The Application Engineer will work closely with the Engineering Team and other departments.

Key Responsibilities

• Strong understanding of hot water system design, thermal utilities, and heat transfer principles, including experience with water heaters, heat exchangers, and system controls.
• Skilled in evaluating customer specifications and applying appropriate system solutions in industrial, commercial, or institutional settings.
• Demonstrated ability to diagnose system inefficiencies or performance issues and recommend engineered solutions.
• Capable of managing multiple application requests and providing technical support throughout the sales and project lifecycle.
• Excellent written and verbal communication skills to effectively interface with customers, sales teams, and cross-functional engineering departments.
• Familiarity with design and modeling tools (e.g., AutoCAD, SolidWorks, or similar), as well as Microsoft Office; experience with thermal modeling or selection tools is a plus.
• Willingness to learn or train in the position.
• Must have the physical and mental stamina to stand, walk, lift, and adjust to the noise and lighting of the manufacturing environment.
• Other duties as assigned and not limited to just the above.

Key Requirements

Education Level

Bachelor's Degree or equivalent

Experience Level

1-2 years

Benefits

Physical Requirements