Customer Service Representative (Part Time)

Customer Service Representative (Part Time)

Key Responsibilities :

• Provide prompt, courteous, and professional customer service via phone, email, and in-person interactions.
• Accept payments via walk-in and over the phone and apply to customer's accounts.
• Assist with processing policy changes, endorsements, and cancellations.
• Support agent in preparing quotes and applications for personal and commercial lines of insurance.
• Follow up with clients regarding documents, payments, and other required actions.
• Maintain accurate customer records and documentation in agency management systems.
• Resolve customer issues efficiently and escalate when necessary.
• Perform general administrative tasks such as filing, scanning, and data entry.

Qualifications :

Schedule : Days Agent will be out-of-office (tentative). Additional hours will be required for training as well as other needed staffing times not yet planned.

April 24 4 hours

April 25 8 hours

May 14 8 hours

May 15 8 hours

May 16 8 hours

June 16 8 hours

June 17 8 hours

June 18 8 hours

June 19 8 hours

June 20 8 hours

August 8 4 hours

August 11 8 hours

August 12 8 hours

August 13 8 hours

August 14 8 hours

August 15 8 hours

Equal Opportunity Employer

IND1