Talent.com
Content Policy Manager, Client Facing
Content Policy Manager, Client FacingRialtic, Inc. • Atlanta, GA, US
Content Policy Manager, Client Facing

Content Policy Manager, Client Facing

Rialtic, Inc. • Atlanta, GA, US
21 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Client Payment Integrity Policy Manager Overview

As a Client Payment Integrity Policy Manager , you will serve as a trusted partner to our clients, helping them optimize and manage their claims editing portfolios to maximize identification of potential overpayments. This role sits at the intersection of client engagement, healthcare payment policy expertise, and strategic content management. You will not only respond to client needs but also guide them toward approaches that generate maximum long-term value, balancing immediate requests with what drives the greatest impact for their long-term business outcomes.

You will work closely with client management, product, engineering, and strategic content leadership—deeply embedded in both our client and internal teams. This is an opportunity to combine subject matter expertise with consultative influence, helping clients transform how they manage payment integrity policies while advancing the overall roadmap of our platform.

ResponsibilitiesClient Partnership & Policy Expertise

  • Act as the primary subject matter expert and trusted advisor to clients on payment integrity policies and claims editing.
  • Creatively tailor and fine-tune policies to client-specific circumstances, ensuring maximum savings while minimizing provider abrasion.]
  • Guide clients to balance short-term requests with long-term strategies that generate sustainable impact.
  • Present and explain policy rationale, value, and implications during client interactions.

Strategic Value & Insights

  • Prioritize and recommend policies based on savings potential, client needs, and strategic alignment.
  • Quantify and clearly communicate the value of policies using data-driven analysis.
  • Identify adoption gaps, inefficiencies, or emerging opportunities and work with clients to address them.
  • Cross-Functional Collaboration

  • Partner with Client Success to integrate into client workflows and decision-making.
  • Communicate client policy needs in a way that informs and shapes product requirements, influencing the roadmap where appropriate.
  • Collaborate with product, engineering, and content leadership to ensure client perspectives are reflected in platform evolution.
  • Execution & Delivery

  • Oversee policy implementation processes, ensuring accuracy, timeliness, and measurable results.
  • Develop clear, client-facing content materials, analyses, and reporting.
  • Track and report on client adoption trends, decisions, and outcomes.
  • QualificationsRequired

  • 5-7 years of work experience in payment integrity at a health plan, claims editing vendor, or similar environment.
  • Coding, billing, or auditing credentials (e.g., CPC, CCS, or equivalent specialty certifications). A certification in coding is mandatory for this position.
  • Expertise in interpreting medical policies, applying correct coding guidelines, and understanding the top claims error reasons.
  • Demonstrated experience advising clients and explaining complex medical policy / payment accuracy concepts.
  • Strong analytical skills with the ability to quantify and communicate policy value.
  • Proven experience managing claims editing implementations or similar client delivery initiatives.
  • Preferred

  • Expertise across both professional and institutional claims.
  • Advanced skills with Google Suite or similar tools.
  • Experience working cross-functionally with product and engineering teams.
  • Excellent written and verbal communication skills with strong influencing ability.
  • Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification.

    At Rialtic, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

    About Rialtic's Benefits :

  • Freedom to work from wherever you work best and a home office stipend to make it happen
  • Meaningful equity and 401k matching
  • Open PTO plan and wellness reimbursements
  • Comprehensive health plans with generous contribution to premiums
  • Mental and physical wellness support through TalkSpace, Teladoc, and One Medical subscriptions
  • We are headquartered in Atlanta, but we are remote-friendly.

    Don't meet every single requirement?

    Rialtic is an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We cannot access your personal Equal Employment Opportunity Commission information during the interview process. Rialtic is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us.

    Please take the necessary steps to allow listing of the Rialtic (@Rialtic.io) and Greenhouse (@Greenhouse.io) domains so that you receive all emails related to your application process. Also, please make sure to check your spam folder as emails from Greenhouse can be marked as spam.

    TO ALL RECRUITMENT AGENCIES :

    Rialtic does not accept agency resumes. Please do not forward resumes to Rialtic employees or any other company location. Rialtic is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

    Create a job alert for this search

    Content Manager • Atlanta, GA, US

    Related jobs
    Client Manager

    Client Manager

    Allied Universal • Atlanta, GA, United States
    Full-time
    Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...Show more
    Last updated: 30+ days ago • Promoted
    Consultant, Client Success

    Consultant, Client Success

    Visa • Atlanta, GA, United States
    Full-time
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show more
    Last updated: 30+ days ago • Promoted
    Client Services Project Manager

    Client Services Project Manager

    VirtualVocations • Lawrenceville, Georgia, United States
    Full-time
    A company is looking for a Client Services Project Manager to manage client relationships and project execution in the electronic discovery industry. Key Responsibilities Serve as the primary liai...Show more
    Last updated: 30+ days ago • Promoted
    Bleacher Report is hiring : Manager, Content Optimization in Atlanta

    Bleacher Report is hiring : Manager, Content Optimization in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Join to apply for the Manager, Content Optimization role at Bleacher Report Welcome to Warner Bros.Discovery… the stuff dreams are made of. Overview Bleacher Report, a Warner Bros.Discovery comp...Show more
    Last updated: 12 days ago
    Manager of Strategic Content Acquisition

    Manager of Strategic Content Acquisition

    VirtualVocations • Norcross, Georgia, United States
    Full-time
    A company is looking for a Manager, Strategic Content Acquisition.Key Responsibilities Lead and support a team of Content Acquisition Specialists to drive strategic commissioning activities Deve...Show more
    Last updated: 1 day ago • Promoted
    Client Success Lead

    Client Success Lead

    VirtualVocations • Decatur, Georgia, United States
    Full-time
    A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.Key Responsibilities Develop and maintain strong client relationships to su...Show more
    Last updated: 30+ days ago • Promoted
    Revenue Cycle Management Consultant

    Revenue Cycle Management Consultant

    VirtualVocations • Lawrenceville, Georgia, United States
    Full-time
    A company is looking for a Revenue Cycle Management - Business Process Consultant.Key Responsibilities Lead the design and development of operational digital playbooks for RCM Middle Operations ...Show more
    Last updated: 9 hours ago • Promoted • New!
    Client Delivery Manager

    Client Delivery Manager

    VirtualVocations • Marietta, Georgia, United States
    Full-time
    A company is looking for a Client Delivery Manager.Key Responsibilities Oversee and drive large, high-impact projects from initiation to completion Act as a strategic consultant for clients, ens...Show more
    Last updated: 30+ days ago • Promoted
    Junior Client Services Manager

    Junior Client Services Manager

    VirtualVocations • Norcross, Georgia, United States
    Full-time
    A company is looking for a Junior Client Services Manager to support client relationships and campaign delivery.Key Responsibilities Support day-to-day client communication and collaboration Coo...Show more
    Last updated: 16 hours ago • Promoted • New!
    Digital Content Manager

    Digital Content Manager

    VirtualVocations • Norcross, Georgia, United States
    Full-time
    A company is looking for a Manager, Digital Content to manage and enhance its digital presence.Key Responsibilities Manage day-to-day posting, scheduling, and monitoring across social media platf...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Manager

    Client Success Manager

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Client Success Manager in Singapore.Key Responsibilities Manage a portfolio of Enterprise Accounts and build relationships with global stakeholders Partner with client...Show more
    Last updated: 30+ days ago • Promoted
    Client Experience Manager

    Client Experience Manager

    VirtualVocations • Lawrenceville, Georgia, United States
    Full-time
    A company is looking for a Client Experience Manager to ensure a positive and successful client experience.Key Responsibilities Serve as the primary owner of client relationships and facilitate h...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist

    Travel Physical Therapist

    Go Healthcare • Locust Grove, GA, US
    Full-time
    Go Healthcare is seeking a travel Physical Therapist for a travel job in Locust Grove, Georgia.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subjec...Show more
    Last updated: 30+ days ago • Promoted
    Content Manager

    Content Manager

    VirtualVocations • Lawrenceville, Georgia, United States
    Full-time
    A company is looking for a Content Manager to oversee digital content marketing production processes.Key Responsibilities Analyze content performance and suggest data-driven improvements Review ...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Product Adoption Consulting

    Manager, Product Adoption Consulting

    Relativity • Atlanta, GA, United States
    Full-time
    Adoption Services at Relativity is on a mission to ensure our customers unlock the full potential of RelativityOne.We believe that the right combination of expertise, innovation, and empathy can dr...Show more
    Last updated: 30+ days ago • Promoted
    Senior Content Manager

    Senior Content Manager

    VirtualVocations • Norcross, Georgia, United States
    Full-time
    A company is looking for a Senior Content Manager to oversee its content strategy across various channels.Key Responsibilities Manage content across owned channels including website, blog, email,...Show more
    Last updated: 30+ days ago • Promoted
    Regional Client Success Lead

    Regional Client Success Lead

    VirtualVocations • Atlanta, Georgia, United States
    Full-time
    A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies. Key Responsibilities Develop and maintain strong client relationships to...Show more
    Last updated: 25 days ago • Promoted
    Client Policy Specialist

    Client Policy Specialist

    Zelis Healthcare, LLC • Atlanta, GA, United States
    Full-time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...Show more
    Last updated: 30+ days ago • Promoted