Pediatric Transplant Program Assistant

Job Description
Additional Information About the Role Are you looking for a career in Pediatrics? Look no further than BJC! At SLCH, we offer great leadership opportunities and multiple ways to advance within your career. Day Shift 8:00 a.m. to 4:30 p.m. (on site) Monday to Friday Overview St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.” Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries. St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC). Preferred Qualifications Role Purpose Supports the solid organ transplant program by providing assistance to the Transplant Coordinators. Ensures smooth and efficient office operations. Assists with triaging patient and provider phone calls, accurately updates patient medical records through result entry and documentation. Assists with scheduling, canceling and rescheduling patient appointments and provides patients with schedule for upcoming appointments. Maintains coordinator call schedule. Request, retrieves, and sends medical records. Responsibilities Handles telephone calls from patients and staff; forwards calls requiring triage. Performs complete and correct data entry of necessary information. Ensures compliance with regulatory guidelines. Schedules patient visits; works multiple points of the service area; verifies insurance, checks insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics, to include the ability to recognize commercial and government plans. Minimum Requirements Education High School Diploma or GED Experience 2-5 years Licenses & Certifications MA Certification or LPN Preferred Requirements Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Pension Plan*/403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to www.bjctotalrewards.com/Benefits *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity EmployerQualifications
Role Purpose Supports the solid organ transplant program by providing assistance to the Transplant Coordinators. Ensures smooth and efficient office operations. Assists with triaging patient and provider phone calls, accurately updates patient medical records through result entry and documentation. Assists with scheduling, canceling and rescheduling patient appointments and provides patients with schedule for upcoming appointments. Maintains coordinator call schedule. Request, retrieves, and sends medical records. Responsibilities Handles telephone calls from patients and staff; forwards calls requiring triage. Performs complete and correct data entry of necessary information. Ensures compliance with regulatory guidelines. Schedules patient visits; works multiple points of the service area; verifies insurance, checks insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics, to include the ability to recognize commercial and government plans. Minimum Requirements Education High School Diploma or GED Experience 2-5 years Licenses & Certifications MA Certification or LPN Preferred Requirements Supervisor Experience No Experience
Responsibilities
St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.” Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries. St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).