Jewelry Sales Consultant
Brilliant EarthPasadena, CA, US30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionUtilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience. Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Call customers to confirm showroom appointments and answer any pre-appointment questions. Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. Open and / or close the showroom and waiting area. Use our ERP system to manage your tasks and communicate cross-functionally. Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door. A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets. It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry. Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24 / 7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! At Brilliant Earth , our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com. Powered by JazzHR
Jewelry Sales Consultant - Pasadena, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer.
As a Jewelry Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms :
- in-person and virtual appointments, phones, or live-chat!
- These team members assist our customers in finding their best jewelry match from our luxury product line.
- By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.
- Curious about a day in the life?
- Check out a day in the life of a Jewelry Consultant Here !
- The ideal candidate will be able to work a full-time schedule of Thursday - Monday.
- This role is in-person at our Pasadena, CA showroom location.
- The targeted budget for this position is $22 / hour.
- This compensation budget range may be adjusted at any time at the discretion of the company.
What you’ll do :
What You Have :
In addition, we offer competitive compensation and a robust benefits package, including :
Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect :
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #IND111 More About Us :
Create a job alert for this search
Sales Consultant • Pasadena, CA, US
Related jobs
At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago 
You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life ...Show moreLast updated: 30+ days ago Join Our Team At Kay Jewelers Outlet.At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they ar...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago 
Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters.We are proud to be part of the Hunter Douglas family of brands.Over the last 40 ye...Show moreLast updated: 1 day ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life ...Show moreLast updated: 30+ days ago Job Opportunity At Kay Jewelers.At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are mem...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago 
Luxury Jewelry Sales Associate.Experience & Merit-Based | Hourly + Commission.Our business is growing, and we’re entering an exciting new phase.
If you thrive in a collaborative environment and want...Show moreLast updated: 3 days ago
Jewelry Sales Consultant - Pasadena, CA.Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer.
As a Jewelry Sales Associate you will guide the customer t...Show moreLast updated: 30+ days ago At Kay, we know that love is unstoppable.Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable.From classic must-haves t...Show moreLast updated: 30+ days ago 
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities.
Our legacy of innovating and our culture of Bel...Show moreLast updated: 30+ days ago
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Lakewood Center - Lakewood, CA
Kay JewelersLakewood, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Montclair Place - Montclair, CA
Kay JewelersMontclair, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Westfield Plaza Bonita - National City, CA
Kay JewelersGardena, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - SouthBay Pavilion - Carson, CA
Kay JewelersCarson, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Del Amo Fashion Center - Torrance, CA
Kay JewelersTorrance, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Zales - Montebello Town Center - Montebello, CA
Signet JewelersMontebello, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers Outlet - Ontario Mills Premier - Ontario, CA
Kay JewelersOntario, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Shops at Montebello - Montebello, CA
Kay JewelersMontebello, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Pavilions Place - Westminster, CA
Kay JewelersWestminster, CA, USFull-time +1
- Promoted
Window Treatment Sales Consultant
3 Day BlindsLong Beach, CA, USFull-time
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Los Cerritos Center - Cerritos, CA
Kay JewelersCerritos, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Zales Outlet - Ontario Mills - Ontario, CA
Signet JewelersOntario, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Westfield MainPlace - Santa Ana, CA
Kay JewelersSanta Ana, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Irvine Spectrum - Irvine, CA
Kay JewelersIrvine, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Stonewood Center - Downey, CA
Kay JewelersDowney, CA, USFull-time +1
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Westfield Culver City - Culver City, CA
Kay JewelersCulver City, CA, USFull-time +1
- Promoted
Fine Jewelry Sales Associate
Simone & SonHuntington Beach, CA, United StatesFull-time +1
- Promoted
Jewelry Sales Consultant
Brilliant EarthPasadena, CA, USFull-time
- Promoted
Sales Associate / Jewelry Consultant - Kay Jewelers - Victoria Gardens - Rancho Cucamonga, CA
Kay JewelersRancho Cucamonga, CA, USFull-time +1
- Promoted
Sales Manager - Jewelry
Neiman MarcusBeverly Hills, CA, USFull-time