Quality Resident Liaison / Automotive Representative

TRIGO Quality Solution is looking for a Quality Resident Liaison / Representative in Vance, AL

$22-24 / hour

Overall Purpose

The Quality Resident Engineer s erves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer . Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility.

May Report to

Resident Engineering Director and Resident Engineer Manager

Responsibilities

Client Relationship & Business development

• Build strong, professional relationships with customers at the plant level.
• Act as the customer's representative, addressing production issues and building credibility through commitments.
• Maintain open communication between Intervention Site and the contracted customer.
• Provide regular updates on claim status and seek customer feedback.
• Monitor competitor activities and report to the TRIGO Resident Engineering Manager.
• Represent the contracted partner's interests and participate in customer meetings as needed.

Operations

Organization & Management

Technical

Other

Knowledge, skills, abilities

Hard skills

Values & attitudes

Overall recommendations

Excellent Communication Skills, Both Written and Verbal

Education background

Preferred : Engineering degree or equivalent relevant experience

Job Posted by ApplicantPro