Technical Sales Customer Service Support Specialist

Overview

Role : Technical Sales Customer Service Support Specialist

Location : Houston, TX

Schedule : On-site M-F 8-5pm

Pay : $52,000 - $58,000 per year

Benefits : This position is eligible for medical, dental, vision and 401k.

Essential Duties and Responsibilities

• Establish and sustain direct verbal and written contact with customers on such efforts that include technical, commercial, and price-based inquiries and topics.
• Work on budgetary and formal bid requests to determine product specification and bid parameters, qualifications, stipulations, and time frames.
• Fully participate in the project contract process in the CRM, from quoting to sale or possible loss, by justifying, recording, and monitoring the projects through the issue of quotations, influence of customer decision, order entry, and product order fulfillment and after sales product completion efforts.

Qualifications

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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