Floor Manager

ROLE SUMMARY:
We are seeking a Floor Manager with experience in high-volume restaurants. The Floor Manager will be responsible for daily restaurant operations along with training new staff. The ideal candidate must be energetic, organized, flexible and enjoy the challenges of working in a fast-paced environment. Previous experience in lead or managamennt at a high-volume establishment required.

RESPONSIBILTIES:

• Deliver superior service and maximize customer satisfaction.
• Uphold and enforce all company policies and procedures.
• Training of new staff members.
• Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment.
• Ensure cleanliness and restaurant appearance standards.
• Evaluate staff performance and provide feedback to improve productivity.
• Respond to customer concerns in a timely and professional manner.
• Perform other duties as assigned by GM.
• Other tasks as assigned.

REQUIREMENTS:

• Minimum of 2 years’ experience in a full-service, high-volume establishment.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Proven experience leading and managing a team in a high paced setting.
• Must be able to manage multiple tasks in stressful environments.
• Strong knowledge of front and back house operations.
• Great decision making and organizational skills.
• Must have high energy, great communication skills, and be able to work as part of a team.
• Must be reliable, responsible, and trustworthy.
• Must have attention to detail and willingness to deliver exceptional customer service.

JOB DETAILS AND BENEFITS:

• Set schedule, routine-time off , 2 am, 3pm shifts
• Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment.
• Shift meals included