Mortgage Loan Processor

Job Description

Job Description

Location optional based on branch office space availability.

You are a perfect match for our Credit Union!

The Mortgage Loan Processor position is a key role at First Community and affords a rewarding career with competitive pay and excellent benefits. Opportunities abound to provide exceptional service while promoting our wide array of financial products and services. Employees who are successful in making referrals are eligible for monthly incentives.

Enthusiastic and outgoing individual can showcase their relationship building skills to enhance our customer banking experience. You will join a team of motivated, dedicated, and empowered employees who strive to provide superior service and conduct accurate transactions, while complying with policies, procedures and regulatory banking requirements.

Requirements :

This position requires a High School Diploma or equivalent and a proven track record in customer service. One-year previous experience in the financial services or similar industry required. Previous mortgage experience is preferred.

A successful candidate should demonstrate a positive attitude, professional image, and be self-motivated. They should also have the ability to manage multiple projects and tasks simultaneously with a high degree of accuracy. Oral and written communication skills are vital to success in this position and are required.

Essential Functions :

• Assist Mortgage Loan Assistants with organization of all files submitted for processing, including all signed paperwork and supporting documentation.
• Obtain fee quotes from our appraisal vendor and process payment for appraisals.
• Manage the appraisal ordering, tracking and distribution of reports to borrowers for the entire processing pipeline.
• Order and update title and escrow services and manage receipt of all preliminary title reports. Request updates to title reports when needed
• Maintain communication with Mortgage Loan Assistants and alert them to status updates and changes with vendor orders on their files.
• Order flood certifications and manage the follow up for properties located in flood zones.
• Manage rate lock queue and lock rates under secondary market guidelines. Re-disclose rate locks following all appropriate federal regulation (TRID, RESPA, etc.).
• Work with Assistants to clear processing tasks or underwriting conditions as needed.
• Must demonstrate exceptional judgement, knowing when to escalate issues or concerns on a file to the Loan Assistant or the VP of Mortgage Lending when needed.
• Adheres to established internal policies and procedures for compliance. Completes required compliance training in a timely manner and complies with all regulations within scope of the position.
• Adheres to the requirements of the Bank Secrecy Act, OFAC, USA PATROIT Act and anti-money laundering regulations.
• Accurately completes Currency Transaction Reports, follows internal procedures to report suspicious activity to the BSA Department, and collects required information to comply with the Customer Identification / Due Diligence Program and to meet other record keeping requirements defined by the Bank Secrecy Act.

Base Expectations :

Working Conditions :

Company's website : www.myfirstccu.org