Customer Success Associate

A company is looking for a Customer Success Associate to manage customer relationships and ensure product adoption.

Key Responsibilities

Serve as the primary point of contact for customers during and after implementation

Develop trusted advisor relationships to drive product and service adoption

Conduct periodic health-checks to address customer needs and optimize usage

Required Qualifications

Minimum 1 year of experience in sales, customer success, account management, or customer support

Passion for building a career in Customer Success

Strong relationship management skills with a customer-first mindset

Solid organizational skills, including project management

Comfort with working towards set targets and commercial acumen