Part Time Cashier

The cashier / customer service associate  is responsible for providing excellent customer service to our customers.   This is a part-time position, must have open availability , 20-25 hours / week.

Essential Functions :

• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner.
• Answer questions and resolve customer concerns.
• Advise customers on solutions to projects and problems.
• Offer solutions with add on sales when appropriate.
• Ask open-ended questions to ensure that customers receive proper assistance from department heads.
• Follow up.
• Communicate customer needs via intercom and two-way radios.
• Use two-way radios to communicate to yard team when customers are coming out.
• Provide proper loading paperwork to customers.
• Provide a fast and effective check-out transaction.
• Process customer orders, invoices, and returns according to established store policies and procedures.
• Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, assisting with rental transactions, etc.
• Perform necessary tasks, including but not limited to; answering the phones, stocking and recovering inventory around register area, clean and organize front outdoor area, keep promotional signage up to date, etc.
• Assist with cycle counts, price updates, and other inventory maintenance as needed.
• Store maintenance as needed including but not limited to; cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
• Provide timely and accurate information to incoming customer order status and product knowledge requests.
• Provide timely feedback to the company regarding service failures or customer concerns.
• Open and close store as assigned.
• Make taking care of customers a priority while working your area.
• Ensure a safe working environment.
• Maintain situational awareness.
• Identify and report any safety issues or concerns to management.
• Help out in other departments as necessary.
• Follow all company policies and procedures.
• Other duties as assigned.

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Position Type and Expected Hours of Work :

Required Education and Experience :