Field Services Technician

JOB SUMMARY

The Field Services Technician position will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role will concentrate on the areas of performing proactive onsite visits, reactive onsite visits and completing supporting tasks and / or documentation supporting those visits. This role includes onsite and remote visits (planned or unplanned), equipment deliveries and other tasks as assigned by the Field Services Manager, Field Coordinator, Field Supervisor, and Client Services Supervisor.

KEY RESPONSIBILITIES

Core Values & Communication

• Demonstrate Netrio's core values and culture through daily work interactions, effectively communicating between the Netrio team and customers.

Team Collaboration & Contributions

Technical & Project Recommendations

Feedback & Improvement

Collaboration with Client Services & Field Teams

KEY COMPETENCIES

Technical & Troubleshooting Expertise

Customer-Focused

Self-Motivated & Adaptable

Attention to Detail

QUALIFICATIONS

Required :

Preferred :

WORK ENVIRONMENT + BENEFITS

Netrio offers a hybrid work environment, prioritizing work-life balance, continuous learning, and a supportive team culture. We invest in our people by providing comprehensive benefits, including :

The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

The pay range for this position is $63,000 to $68,000 annually and is applicable for candidates who will be working in the following location[s] Minnesota. This range is subject to adjustment for other geographic work locations. In addition to geographic location, Netrio considers education, experience, internal equity, market demands, and other qualifying criteria to determine starting salaries.

In addition to compensation benefits, Netrio offers a variety of health and welfare benefits, based on eligibility, including medical and dental insurance, term life insurance, wellness programs, career development, and enrollment in our company 401(k) plan with company match.

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