Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership, excellent communication, and organizational skills.
Key responsibilities include :
- Managing staff schedules and ensuring adequate coverage during peak hours
- Supervising front-of-house and back-of-house operations to ensure smooth workflow
- Maintaining inventory and managing food and beverage costs
- Handling customer complaints and resolving issues promptly
- Coordinating with kitchen staff to ensure timely and accurate service
- Implementing and maintaining health and safety standards
- Developing and implementing marketing strategies to increase sales
- Conducting staff training and development programs
- Collaborating with the management team to set and achieve business goals