Business Analyst

Position Description :

CGI has an immediate need for a Business Analyst to join our team. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest customers. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies.

We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!. This role is located at a client site in Reston, VA. A hybrid working model is acceptable.

Your future duties and responsibilities :

The Business Analyst plays a pivotal role in supporting product delivery and operational excellence. This position is responsible for managing change initiatives, ensuring smooth production operations, and collaborating across teams to enhance product functionality. The analyst will create user documentation, analyze data to inform decisions, and support testing efforts. Strong communication skills and the ability to work cross-functionally are essential for success in this role.

Required qualifications to be successful in this role :

• . Proven ability to communicate effectively with both internal and external stakeholders, tailoring messaging appropriately.
• . Strong writing skills for documentation such as release notes, user guides, FAQs, and training materials.
• . Proficiency in SQL for data analysis and troubleshooting.
• . Experience with JIRA for backlog management and sprint planning.
• . Familiarity with Confluence for documentation and team collaboration.
• . Solid understanding of Agile methodologies and change management principles.
• . Ability to write and groom detailed user stories with clear acceptance criteria.
• . Experience in developing and executing test cases and supporting UAT.
• . Analytical mindset with the ability to interpret business and user data to identify trends and measure performance.
• . Comfortable working in a fast-paced, cross-functional environment.
• . Minimum of 3–5 years of relevant experience in product operations, business analysis, or change management.

Educational Requirement :

Bachelor's degree in Business, Information Systems, Computer Science, or a related field.

Other Information :

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $88,.00 - $,.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include : . Competitive compensation . Comprehensive insurance options . Matching contributions through the (k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well-being programs

Skills :