SR LEAD SOFTWARE ENGINEER

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We're building an internal platform that streamlines network service management and service delivery processes. Our solution exposes APIs and leverages Temporal workflows to handle asynchronous tasks, with comprehensive observability through OpenTelemetry, Grafana, Prometheus, and Tempo.

The ideal candidate would provide technical direction in the creation, delivery, and integration of moderately complex software solutions leveraging mainly the Go programming language, with other languages as necessary. May translate business requirements into specific designs and / or participate in the design, valuation, and selection of Engineering solutions for software for a specific business process. Establish the current and future use of the practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction.

Location

This is a work from home position within the US.

The Main Responsibilities

Develop and support enhancements and new functionality for service management using modern technologies, including development in the Go programming language.

Design and optimize APIs for seamless system integration.

Leverage orchestration tools like Temporal.io to build scalable, resilient workflows.

Implement and maintain observability using OpenTelemetry with Grafana, Prometheus, and Tempo.

Troubleshoot and debug distributed systems across service boundaries.

Ensure comprehensive documentation for automation, API design, and system integrations.

Work with Product Development, Scrum Masters, QA Analysts, Solution Architects, Technical Architects, and other cross-functional resources to define and deliver business impacting projects.

Capable of working independently, as well as with team members on different teams and in different locations globally.

Perform code reviews with other team members in a reviewer capacity.

Provide technical mentoring and guidance to less experienced SW Engineers.

Develop and support enhancements and new functionality to automate deployments in a micro services architecture environment.

Work closely with other engineering team members to ensure code deployments are fully automated and transparent.

Continually work towards making improvements in the release process and facilitate migration to a Continuous Deployment / Continuous Integration approach.

Provide technical expertise and troubleshooting as needed to support production issues.

Assist and in some cases be responsible for the design and architecture of projects and features.

Be willing to support deployments outside of work hours and participate in an on-call rotation.

Actively participate in all relevant agile ceremonies for each project iteration.

What We Look For in a Candidate

8+ years of experience with expertise in Golang, including concurrency patterns, error handling, API development and familiarity with performance profiling and optimization techniques in Go.

4+ years of experience designing and implementing RESTful APIs and asynchronous messaging systems.

3-5 years of experience with Architecture, Design & Development of web-based applications.

3-5 years of experience with Agile Development Methodology.

3-5 years of experience working with both relational and non-relational databases.

Proficiency with observability tools and metrics collection (OpenTelemetry, Prometheus, or similar).

Strong debugging and problem-solving skills for distributed systems.

Experience with containerization using Docker and container-based development workflows.

Ability to work in cross-functional teams and communicate effectively with stakeholders.

Experience with test-driven development and writing maintainable, well-tested code. Additional Items We Would Like to See in a Candidate

Experience with workflow orchestration systems like Temporal or Cadence.

Knowledge of telecommunications domain.

Ability to mentor engineers and drive best practices in software architecture.

Understanding of OpenAPI / Swagger standards.

Experience with infrastructure as code and CI / CD pipelines.

Experience with cloud services (AWS, GCP, or Azure).

Understanding of networking protocols and service mesh technologies.

Experience with Kubernetes.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges :

$129,639 - $172,852 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

Benefits ()

Bonus Structure

#LI-Remote

#LP1

Requisition # : 340581

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page () . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

11 / 15 / 2025