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Traveling Desktop Support Technician
Traveling Desktop Support TechnicianInsight Global • Panama City, FL, US
Traveling Desktop Support Technician

Traveling Desktop Support Technician

Insight Global • Panama City, FL, US
8 days ago
Job type
  • Full-time
  • Temporary
Job description

Overview

Traveling Desktop Support Technician needed to join a client of Insight Global. This role requires heavy travel (over 50%) to multiple sites including Gulfport MS, Mobile AL, Destin FL, Panama City FL, Pensacola FL. Home base is the location you are closest to. Daily duties include troubleshooting Citrix, desktops, laptops, and Microsoft products, and resolving tickets regionally.

Responsibilities

  • Travel to sites to provide on-site technical support and troubleshooting for desktops, laptops, Citrix, and Microsoft products.
  • Resolve tickets within the region and assist with onsite support.

Required Skills & Experience

  • Entry level, 1-3 years experience
  • Experience with Active Directory
  • Hardware and Software support
  • Customer service oriented, self-starter, positive attitude, able to follow directions
  • Basic networking experience
  • Experience with a ticketing system (ServiceNow or similar)
  • Experience with SLAs preferred
  • Job Details

  • Duration : 4-month contract to direct-hire
  • Pay rate : $22-$25 / hr
  • Travel : heavy travel (>
  • 50%) with 1-4 hour trips; overnight stays may be required; home base is based on proximity

  • Employment type : Full-time
  • Industry : Information Technology / Furniture and Home Furnishings Manufacturing
  • Benefits

    Benefits begin on the 31st day and may include medical, dental, and vision insurance, HSA / FSA / DCFSA options, 401k with employer matching, paid sick leave and / or other PTO as provided by law.

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    Desktop Support Technician • Panama City, FL, US

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