Concierge 1

Job Description

Job Description

We are looking for a detail-oriented Concierge to join our team on a contract basis in Stamford, Connecticut. This role requires someone who is success-driven, meticulous, and committed to providing exceptional experiences for guests, employees, and visitors. The position offers an opportunity to work in a dynamic environment where you’ll play a key role in managing daily operations and ensuring seamless service.

Responsibilities :

• Greet and assist visitors, employees, and guests at the front desk to provide a welcoming and organized experience.
• Coordinate conference room bookings and handle set-up and breakdown for meetings and events.
• Maintain and organize lobby and front desk areas to ensure cleanliness and efficiency.
• Respond promptly to inquiries and requests for information, collaborating with various levels of management to resolve issues.
• Handle building service concerns, including janitorial services, mailroom operations, copier services, parking, badging, and conference room arrangements.
• Act as a knowledgeable information resource for building, campus, and area-related inquiries.
• Anticipate client needs and address concerns proactively to enhance satisfaction.
• Work closely with team members to ensure smooth daily operations and a cohesive work environment.
• Provide support for occasional after-hours events as needed.
• Perform additional administrative and operational duties as requested.
• High school diploma or equivalent.
• 0-2 years of experience in hospitality or a related field.
• Strong multitasking abilities with a proven track record of managing priorities in a fast-paced setting.
• Proficiency in Microsoft Office Suite and general computer literacy.
• Excellent customer service skills with the ability to resolve issues effectively.
• Ability to collaborate with team members and communicate professionally with all levels of management.
• Flexibility to assist with occasional events outside regular work hours.
• Familiarity with concierge services, conference room setups, and mailroom operations is a plus.