Store Manager

Position : Store Manager

Reports to : District Supervisor

A Store Manager is responsible for management of the entire store's operation, exceeding goals and expectations and providing quality customer service to our guests. The Store Manager is the primary person of responsibility, providing support and guidance to the employees. Maximize store profitability by managing controllable expenses, brand standards and all levels of compliance.

Responsibilities :

• Provide a high level of leadership to the store and the employees.
• Support organizational financial performance to help store profitability.
• Manage inventory from all suppliers and keep offerings properly stocked.
• Follow all cash management procedures.
• Maintain proper security measures for protection of all merchandise and cash.
• Ensure store conditions are always safe. Report and document customer and employee incidents in a timely manner
• Responsible for staffing the store to cover the demands of the business. Train and supervise on a regular basis. Consult with District Supervisors and Human Resources to make final decisions.
• Ensure employees follow Company policies and procedures as detailed in Employee Handbook and Policy Manual.
• Provide a pleasant environment for customers. Resolve customers' issues as quickly as possible.
• Maintain a clean, safe environment for customers and employees.
• Complete daily, weekly, monthly reports in a timely manner.

Requirements :

Education and Experience

Environmental and Physical Requirements :

Store Manager will be provided with the following :