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Assistant General Manager

Assistant General Manager

9 OrchardNew York, NY, US
17 days ago
Job type
  • Full-time
Job description

About MML Hospitality :

At McGuire Moorman Lambert Hospitality (MML), we create unforgettable experiences that bring together food, service, and design under the leadership of Larry McGuire, Tom Moorman, and Liz Lambert. MML owns and operates each of its properties, choosing projects that align with our vision and values. In 2024, we proudly expanded to New York City with the acquisition of Nine Orchard, a landmark hotel on the Lower East Side featuring more than seven distinctive food and beverage outlets.

What we are looking for :

We are seeking an experienced and dynamic Assistant General Manager, Food & Beverage to oversee all front-of-house operations across Nine Orchard’s restaurants, bars, and event spaces. This leader will work closely with the General Manager and department heads to deliver exceptional guest experiences, drive operational excellence, and uphold MML’s standards of hospitality. The ideal candidate has a strong background in multi-outlet operations, team leadership, financial management, and a hands-on approach to service and guest engagement.

Why you’ll want to work for MML :

  • Competitive salary + bonus potential
  • Paid time off and parental leave
  • Medical, dental, vision, disability, life, and pet insurance
  • 401(k) retirement benefits
  • Professional development and service training opportunities
  • Relocation assistance
  • Advancement opportunities within a growing hospitality group
  • Community service opportunities
  • Employee discounts at MML hotels, restaurants, and retail

What you’ll do :

Leadership & Team Development :

  • Lead, coach, and develop front-of-house managers and teams across all F&B outlets.
  • Foster a culture of accountability, growth, and excellence aligned with MML’s values.
  • Support recruitment, training, and retention of top talent.

    • Guest Experience :

  • Champion guest engagement and ensure every outlet delivers a memorable experience.
  • Proactively address and resolve guest feedback.
  • Maintain service consistency and uphold MML standards across restaurants, lounges, bars, and events.

    • Operations & Financial Management :

  • Oversee day-to-day operations, ensuring compliance with health, safety, and quality standards.
  • Partner with the culinary and beverage teams to ensure smooth coordination and service flow.
  • Manage labor scheduling, cost controls, and budget adherence.
  • Support the GM in analyzing performance metrics, financial reports, and guest feedback to identify opportunities for improvement.

    • Collaboration & Execution :

  • Work closely with the General Manager on strategic planning and execution of initiatives.
  • Coordinate with events and banquets teams to deliver seamless private dining and large-scale experiences.
  • Implement and maintain standard operating procedures across outlets.

    • Requirements :

  • 5+ years of progressive management experience in high-volume restaurants, hotels, or luxury hospitality.
  • Strong knowledge of multi-outlet food and beverage operations.
  • Proven ability to manage budgets, labor costs, and operational efficiency.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to remain composed in a fast-paced, dynamic environment.
  • Flexibility to work evenings, weekends, and holidays.

    • Physical Requirements :

  • Regularly required to talk, hear, stand, walk, and reach with hands and arms.
  • Frequently use hands / fingers to handle or operate objects, tools, or controls.
  • Occasionally lift and move up to 25 pounds.
  • Ability to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required : close, distance, color, peripheral, and focus adjustment.
  • Noise level is typically moderate.

    • Background Check

    If an offer is extended for this position, you must undergo a comprehensive background check. This may include verification of employment history, education credentials, criminal records, and other relevant information. By applying for this position, you acknowledge and agree to this process as a condition of employment.

    Equal Opportunity Employer

    MML Hospitality is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other legally protected category. All qualified applicants will receive equal consideration, with selection decisions based solely on job-related factors.

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    Assistant General Manager • New York, NY, US